It’s very annoying that manufacturers design their wares to be simply replaced, instead of repaired. Pitched, instead of patched. Forgotten, instead of fixed. No more.
Astronauts are risking their life, fixing the Hubble right now. It’s attached to the bay of the Atlantis, all big and shiny. You can see them working in its guts right now, live on video.
In our anecdotal experience, Apple has been pretty good about replacing clearly faulty MagSafe power adapters—the ones that split or fray from faulty manufacture. But now they are making their replacement policy official and offering free MagSafe replacements for the MacBook (13-inch Late 2006), MacBook (13-inch), MacBook Pro (15-inch Glossy), MacBook Pro (17-inch). (We read that as all models that use the MagSafe power adapter). Bring in your bad MagSafes to any Apple retailer and they’ll take care of you. [Apple via Cult of Mac]
Texas has a new law that makes it mandatory for computer repair technicians in the state to have private investigator licenses. This is being contested by at least one advocacy group that’s suing, as many techs don’t know they’re being criminals by doing their jobs. The strange new law comes about because sometimes in the course of repairing a computer some investigation is needed, and in the great state of Texas that’s a felony without a licence. It can take up to three years to get one, so this whole thing is messed up. Hopefully no poor minimum wage Windows jockey will wind up in jail over this, but stranger things have happened in Texas. Looks like those Geek Squad guys will get real badges, though. [Gear Log]
We’re not sure where this came from originally, but we found this on Digg under “Kama Sutra For IT People.” Hit the jump for a bigger pic. [Digg]