Tagged With class action

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People love to complain about their telco provider, but when it comes to no. 3 telco Vodafone, kicking it to death has become somewhat of a national pastime. We now stand two years after the #Vodafail fiasco, and the class-action lawsuit for disgruntled customers has resurfaced. When the case was proposed back in 2011, it was fun and empowering, but now that it's back in 2013, it feels wrong and cruel. Here's why it's not fun to kick Vodafone anymore.

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One of the best things about a massive tech screw-up like a security breach or a massive service failure is the inevitable story that comes out of it about a group of disgruntled customers taking it upon themselves to sue the firm responsible for their hardship. We saw it with Sony for example after the massive security breach last year. These stories will soon be a thing of the past, however, at least with PayPal, as changes to the terms of service now specifically state that you can't get all angry mob with it anymore.

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When a group of iPhone 4 owners realised their screens were broken, they did what angry American mobs do best, and rallied together for a class action to take Apple to court. They sued over misrepresentations allegedly made by Apple in relation to the strength of the device's screen glass. Today, these idiots and their case were thrown out of court faster than you can say your favourite expletive.