Dear Lifehacker, In the light of the new consumer laws introduced earlier this year, I’m wondering if we should question whether we should be paying to extend the limited warranty of one year on new Apple computers? Apple likes to promote the extended three-year AppleCare warranty as a logical extension of the 12 months “limited warranty” that it already offers, but I’m wondering if that falls within the law. More »
AppleCare has confirmed what we already knew: the incoming software update won’t fix the iPhone 4′s transmission and reception problems. They acknowledged the antenna problem exists, offering the same solution as before: buy a case or hold the iPhone differently. More »
The Consumerist is reporting that two Mac users were denied AppleCare coverage because the owners were smokers. Not because the computers were damaged by second-hand smoke, but because of Occupational Safety and Health Administration (OSHA) regulations. More »
We knew that rumour about AT&T iPhone insurance for US$5 was too good to be true, seeing as we went through the same thing back in 2007 when the iPhone was launched. AT&T’s insurance company, Asurion, isn’t going to cover that super expensive phone for only US$5 a month, even with the US$125 deductible on pricier smartphones and PDAs. Tough luck guys, but you can always get AppleCare and protect yourself from most problems on your phone not caused by you being a dumbass. [MobileWhack]
The $69 iPhone Apple Care we told you about is now live on Apple’s site. You can order online (free shipping) in order to extend your one year of complimentary iPhone repair service to two years. Telephone support, on the other hand, is still free for two years even without AppleCare. AppleCare is not available for residents of Alabama, Connecticut, Nevada, or Wyoming, so don’t bother ordering it if you live there. [Apple] More »