Instead Of Fixing A Man's Laptop, Sony Sends Him 7 Broken Computers For Him To Fix

Joe Litwin was waiting for a box to ship his broken Sony Vaio laptop in for repairs. Normal enough, right? One thing: the box never came. Instead, other Sony customers looking for repairs began shipping their broken computers to Litwin's home. What the?

It's an incredibly odd mixup — a man who wanted Sony to fix his computer accidentally became the warehouse where Sony directed their customers to send their broken computers. In total, he received seven broken Sony computers with five more on the way. Someone even called Litwin's phone number, asking if he was a Sony technician. Who knows when this will end!

Can you imagine the monumental mistake? All those computers with all that personal data in a stranger's home? Sony doesn't know the root of the problem but has figured that they had somehow started printing Litwin's home address as return labels for other customers. After failing to receive any help from Sony's customer service on his own, he reached out to the news. Predictably, Sony is now fixing the problem. I think one of these should be in order for Litwin. The other customers don't even realise where their computer is right now. [NBC4i via Consumerist]


Comments

    oh man... Sony in the news for all the wrong reasons...

    Sony and security aren't friends again, surprised ? I'm not.

    lol how on earth did sony screw up there mail redirect. sony seems to be going down hill :S

    7 with 5 more on the way?

    that seems like a lot of malfunctioning computers in such a small amount of time.

    Sony used to be the name of quality, now its the name of security breach

      12 Broken computers in America? Oh the humanity! You can't judge the amount of warranties without knowing the amount of sales :P

    Even better would be if he managed to fix them, send them back to the owner and then billed Sony for his time..

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