Tagged With yelp

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In honour of Yelp's 10th anniversary, Eater has published a fairly comprehensive history of its journey from startup to revenge vessel. The best part, though, comes at the very beginning of the journey, when Yelp's entire business model consisted of sending out what were essentially chain letters. And then badgering those who refused to respond.

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In a move that will probably backfire instantly thanks to the always lovely denizens of the internet, Yelp is now allowing you to send messages directly to business owners. All of your questions, comments, and trolls can now directly filter into the inbox of the restaurant or plumber or day care you would like to express your appreciation or hatred toward.

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You probably turn to Yelp to look for single, stand-out restaurants and businesses. But there's a lot of data inside all those reviews, which can make for fascinating analysis — letting you spot trends across geographic locations.

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Smart diners rely on restaurant reviews to find good food. For the first time, a new study has investigated the complex relationships between online ratings and real-world success, and it reveals that losing just half a star can leave a restaurant in ruins.