"The Australian Government's regulation reform agenda will provide a platform to modernise regulatory frameworks and ensure consumer safeguards remain relevant and effective in the contemporary environment"

"The Government will also examine the overall consumer safeguards framework to ensure that regulations are fit-for-purpose and take into account ongoing developments in communications technology."

"The Government is proposing that reform of telecommunications consumer safeguards is undertaken in parallel with the Productivity Commission's inquiry."

These three statements were uttered by our Federal Government overlords in response to NBN reviews and complaints in April 2014, February 2016 and August 2016. Now, following the revelation complaints to the TIO surged by 204 per cent, a new review of - you guessed it - "consumer safeguards" has been announced.