On Friday, in the latest round of Facebook’s whack-a-mole attempts to fix itself, the company launched new requirements for admins of Pages.
The new changes to the admin privileges for Pages has been in the works since April, when Facebook said it would “[require] people who manage high potential reach Pages to get authorised to publish on their Page”. The rollout has now kicked off in the US, and Facebook says “enforcement” of its new rules “will follow shortly this month”.
In order to get authorised, the manager of a Page “with a large audience in the US” will have to complete the two-factor authentication process on Facebook and confirm their location on a mobile device. They also have the option of turning on location services on their device. The company also said, “in some circumstances, we may ask you to provide a photo of your ID”.
When the process is complete, the authorisation will apply to all pages a user manages.
If this sounds familiar, it could be because it’s similar to policy changes Facebook made in May regarding advertising that is political in nature or is related to issues of national importance. That change was quickly followed by confusion and accusations that the social media network was unfairly labelling journalistic work as if it were the same as a campaign ad.
Confusion about Page administration began before the new changes were even implemented. Facebook announced a purge of users and Pages it claimed were part of a foreign political influence campaign targeting the United States. Shut It Down DC, an activist group organising an upcoming counter-protest against neo-Nazis in Washington, DC, took issue with its Page being deleted.
Facebook claimed that legitimate organisers in the US had “unwittingly helped build interest” in a scheme by bad actors because one of the admins that joined in the Page’s organisation was an “inauthentic” user with bad intentions. The group had to set up a brand new page, losing thousands of followers with less than two weeks to go before the event.
The new policies will theoretically help stop situations such as that from happening before they get out of hand. But because this is Facebook, ambiguity and confusion must always be baked into its policies. When we asked what constitutes a large audience, a spokesperson told us “we aren’t sharing exact numbers as bad actors may use it to game the system”.