It’s not just you – 3G, 4G and NBN Telstra services across most capital cities are experiencing outages right now.
According to Nine News, Telstra has confirmed services are “interrupted” or “intermittent” and it remains unknown how long the problem will take to fix, or what is causing the outage. The issue is affecting both mobile and internet users.
Complaints on AussieOutages are rising by the minute, and the telco is getting slammed on Twitter.
Another @Telstra outage This is beyond a joke! @andy_penn don’t unveil a strategy tomorrow just admit you need to go back to Telco Ops 101 … I hope @SenatorFifield on behalf of our nation is calling for a please explain! #auspol #Telstraoutage @abcnews pic.twitter.com/oiDnUThpvW
— Tim Morris-Smith (@timboms) June 19, 2018
Meanwhile, @VodafoneAU are actually stable.
Would you have called that a few years ago?
— adamd (@adam_d) June 19, 2018
— Billy Hunt (esq) (@On_Da_Ball) June 19, 2018
I really hope this latest Telstra outage doesn't push people across to Vodafone. I love the speeds I get – I worry a quick influx in customers would slow the network down. pic.twitter.com/hWXVITo4xf
— Kieren Sainsbury (@itskieren) June 19, 2018
Optus and Telstra are really making Vodafone look like the Steven Bradbury of Telco companies.
— MW (@MWChatShow) June 19, 2018
We have reached out to Telstra for comment and will update as soon as we hear more.
Update: Telstra reached out to us via Twitter to say there is no issue with 3G and 4G – with the exception of earlier today, and also now but just for those who haven’t had their service restored.
Hi Rae, There is no issue with our 3G and 4G network. There was an issue impacting services for a small number of wholesale customers earlier today, but the majority of those services have now been restored.
— Telstra (@Telstra) June 19, 2018
So what you're saying is there's no issue – with the exception of earlier today, and also now, but just for those who haven't had their service restored?
Can I get an idea of what a small number of customers means? We talking under 10? 100?
— Rae Johnston (@raejohnston) June 19, 2018
Here’s Telstra’s website at 4:00pm AEST.
This story is developing.