According to multiple reports, Woolworths supermarkets around Australia are experiencing a technical issue that prevents them from processing any transactions.
Reports on Twitter are filtering through that Woolworths stores across the country have been shuttered as a technical issue cripples their scanning systems.
Nationwide technical outage at @woolworths. All the registers are down, no sales can be made, customers told could be down for an hour.
— Belinda Seeney (@BelindaSeeney) April 16, 2018
It’s nationwide all registers are down at Woolies
— Grace Vassallo (@GraceVassall0) April 16, 2018
Customers are being turned away from Abbott St @woolworths store due to a glitch in the checkout IT system pic.twitter.com/a9hTcDotFQ
— Alicia Nally (@alicianally) April 16, 2018
I personally just stopped into Woolworths after work and was told that I could not buy anything as no one can be served across the country due to “an IT error”. Speaking to a staff member, they told me their POS was down and no items can be scanned right now. They also did not have word on an ETA for when services may resume.
The Woolworths twitter account is, at present, silent on the matter. We’ve reached out to Woolworths for comment and to find out when services may resume and will update this post when we hear back.
Update: As of 4:50pm AEST, a Woolworths spokesperson has confirmed that services have returned to normal.
“We can confirm that an IT issue impacted registers in our supermarkets for a short period of time this afternoon. The registers are now back online in all our stores. We apologise for the inconvenience this caused our customers.”
This story is developing.