The Essential Phone Is Too Expensive To Have A Camera This Bad

In August 2017, Andy Rubin, the creator of Android, and his disciples at Essential Products descended onto this mortal plane to grace us with the PH-1 -- a device that seeks to right the wrongs of modern smartphone design. Almost monolithic in appearance, the PH-1, or the Essential Phone as it's more commonly known, is forged from a combination of titanium and ceramic meant to withstand the rigors of daily living without needing to be shrouded in ugly plastic cases. OK, let's get real, there's a lot of hype behind the phone, but is all that hot air really warranted? Ummm, no.

All images: Sam Rutherford/Gizmodo

AU Editor's Note: You can order/pre-order the Essential Phone online and have it shipped to Australia, including through a freight forwarder. But caveat emptor. -- Cam

But it is pretty striking!

Just look at the way the PH-1's LCD screen curves around the front-facing camera. It's the essence of form following function and its impressive 85 per cent screen-to-body ratio tops even that of the Galaxy S8. The PH-1's good looks are pretty subtle though. "I messed around with the Essential Phone for three minutes and I wasn't that impressed," said Gizmodo editor-in-chief Kelly Bourdet. "But then I picked my iPhone 7 back up and thought, 'What is this piece of shit?'"

Yet looks can only take you so far.

The problem with simplicity is that unless you absolutely nail the execution, the end result can feel a lacklustre. The display's a good example. I appreciate that the PH-1's LCD display is exceedingly bright with a peak output of around 700 nits, that's brighter than even the best AMOLED-equipped phones, including the Galaxy S8 -- which tend to top out at around 550 nits.

Look at all that wasted room on the left and right.

But the Essential Phone's display isn't quite as colourful, and its black levels aren't that great either. Anytime you watch videos in a dark room, you're going to have to put up with annoying dark grey borders because the display can't get as black as the bezels. On top of that, outside of the PH-1's home screen, the phone doesn't always take advantage of its extra widescreen 19:10 aspect ratio, which leaves more awkward, unbalanced black bars around any video you watch. And unlike other phones with exaggerated displays like the LG G6 and Galaxy S8, the Essential Phone won't automatically adjust content to fit or let you force videos to fill up the screen.

It's still too soon to get rid of the headphone jack.

The phone is missing a lot of pieces in service of minimalism: There's no headphone jack, microSD card slot, wireless charging, or water-resistance. Without these features, the phone is more frustrating to use on a daily basis, not less. For all of Rubin's talk about improving smartphone design, the PH-1 doesn't really deliver, and its single bottom-mounted speaker sounds pretty mediocre too. I do want to give Rubin and Co. props for stepping up the materials game with titanium and ceramic. However, nothing is invincible and even minor drops will still leave marks.

Titanium and ceramic are pretty heavy duty, but still aren't impervious to damage.

One thing I'm happy to report though, is that the Essential Phone has pretty solid battery life. Initially, I was a little worried that the PH-1's 3040 mAh battery was too small to keep its 15cm screen up and running for that long. But my concerns were unfounded. Its standby power efficiency is excellent, as it routinely lost just 2 or 3 per cent battery charge overnight. And on our battery rundown test, the Essential Phone's time of 9:39 was almost half an hour better than the Galaxy S8's time of 9:12.

The perfectly flush cameras are a nice design touch. The mods are not.

And all this is coming from a Qualcomm Snapdragon 835 chip, 4GB of RAM and a 128GB of storage, which is more than enough to deliver a swift and responsive smartphone experience. You also get a delicious bloat-free version of stock Android 7.1, as one would expect from the original creator of Google's ubiquitous mobile OS. Furthermore, the company says upgrades to Android 8 Oreo are due out soon, which if true, will be more than most Android phone makers can say.

Essential Phone on the left, Galaxy S8 on the right, 100 per cent crop. The blacks are nice, but the blur is not. Click to enlarge and you'll see what I'm talking about.

There's one place, however, where Essential really drops the ball amd it's infuriating: The camera. I'm beginning to lose track of how many camera updates Essential has sent out over the last week. Out of the box, the PH-1 didn't even have the ability to take HDR photo, which was later remedied by Essential's first over-the-air hotfix. But now, three or four updates later, taking pictures with the PH-1 is still agonizing.

These photos were taken seconds apart, but the one on the right is significantly grainier, blurrier and has more blown out highlights. with the PH-1, you often need to work hard to get a good shot. (Click to enlarge)

Image quality is generally fine in bright light, though pics from the Essential Phone still show a lack of sharpness and dynamic range when viewed side-by-side next to shots from the Galaxy S8. And at night, the PH-1 is terribly inconsistent, often capturing a series of dark, blurry and unusable messes. Even on the rare occasions where everything goes right, photos from the PH-1 are still way behind what you get from everything else in this price range.

The white flash is when a photo is actually being taken, and this is in ideal conditions.

This is especially annoying as the PH-1 has two 13-megapixel cameras versus the S8's lone 12-MP shooter. And its not like you are getting an optical zoom lens or fancy depth of field effects as with dual cam phones like the iPhone 7 Plus or Huawei P10. In fact, there's barely any customisable settings at all. Aside from the mode dial that lets you choose between auto, monochrome and slow-mo modes and the row of icons on top for toggling things like HDR and flash, the only other settings you can change are for toggling the shutter sound and location recording on or off. There's no manual settings to adjust, filters or extra shooting modes that every other flagship phone offers. And if you like shooting in HDR, every time you open up the camera app, you have to enable it again, because your settings don't get saved. And changing pretty much any setting takes a few seconds, so don't even think about launching the camera and taking pics with any sort of haste.

Are you kidding me?

But the absolute last straw is the Essential Phone's painful shooting speeds. You tap once to shoot, get nothing, tap a second time, realise you still haven't taken a shot, tap again to no end, check out the spinning circle in the bottom right wasting your time, try again just in case, and then several seconds later you can hit the shutter button one last time in case you're really feeling lucky. There were even a few times where a warning message popped up saying "Failed to take photo. Please try again."

All I want is to take two pics back to back! And simple as that seems, it's just not reliable. Taking photos with the PH-1 is some of the least confident photography I've experienced, which is crazy, because a good camera is one of the most important features on a phone.

When reached for comment about the camera performance issues, an Essential Products spokesperson said, "There is another OTA coming soon that should address reports of camera laggyness and image quality." If there are dramatic changes, we'll update this review.

The PH-1 was never going to be the revolutionary product Essential Products promised. But it could have been a stylish new flavour to help balance out the two-note duopoly that we get from Apple and Samsung. I can only hope that Essential continues to iterate on its camera software and fix the PH-1's broken photography. Otherwise, the Essential Phone might just end up as a case where beauty isn't much more than skin deep.

The wallpapers Essential chose do a great job of showing off the display.

README

  • Gorgeous titanium and ceramic design.

  • Solid flagship specs and stock Android 7.1.

  • Doesn't have a headphone jack, microSD card slot, wireless charging or water-resistance.

  • One of the most disappointing camera experiences on a phone in recent history.


Comments

    What is going on with all these stupid screen ratios. It just means that you get black bars on any video content that you want to watch. Why have large screens if they're going to crop your content. Meanwhile my smaller 16:9 ratio screen will show a larger picture than a much larger weird ratio screen. It reminds me of the old TVs where they would have black bands when watching a movie and the public hated it so much that when wide screen TVs hit the shelf everyone went out and bought them. They say history always repeats and it looks like it has as we now find those fucking horrible black bands back again. Well not for me because i refuse to buy a phone where you only use part of the screen. I want the screen to be all screen and not some cropped down crap.

      I'm a big fan of using standards if they exist (as they do for display ratios & resolutions), but at the same time watching TV or movies on any phone sounds hideous. A phone for me is a tool and not a media consumption device, so if someone used a non-standard ratio and did something useful with the extra space then I would be ok with that. It seems like this PH-1 does not do anything useful though so it should have stuck to the standards.

      Have you looked at the Samsung S8+? It uses the whole screen for play back on youtube, netflix, foxtel, games etc.

      It has a different ratio, but the phone auto adjusts the content to fill the whole space, and it looks amazing.

      I use my phone alot to consume content and I do not have one single complaint about the S8+

        Yes i must check it out. Does it put up black bars when watching movies ?

          No black bars on any media content or app that I have tried so far.

          If there would be an app that I would expect to struggle with scaling, I would have expected foxtel to be the worst, but it handles it no problem.

          Have also loaded movies from sd cards without any issue or black frames

            Thanks Axe, I'll definitely have a closer look at the S8 plus. I think work is going to get me a S8 for my job anyway. Damn i hate having a work phone and a personal phone. Maybe i should see if they can get me the S8 plus instead.

    Just another piece of Android crap that is put out before fully testing the product. Yes OTA updates can fix some issues but hey here is an idea, don't put half baked garbage into the world with out testing it. I don't think much of Android, but the creator of Android should have more pride in his work. Imagine if Apple had a notification that you needed to try to take the picture again. People would be suing them or asking for there money back. Glad i am an Apple fanboy, I never have to put up with this crap.

    Looks like a rushed attempt to beat the Galaxy S8 and iPhone X at their own game.

    Speaking of, have you SEEN the leaked spec for the A11? the LOW POWER cores are as powerful as those in a Snapdragon 835!

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