Some Of Canon’s S100s Are Having Lens Issues [Updated]

Some Of Canon’s S100s Are Having Lens Issues [Updated]

Canon has issued an alert to its premier point-and-shoot PowerShot S100 camera owners, telling them that their lens might get stuck while extended in certain conditions. No need to panic though, you’ll get a free repair if it happens.

Australian Editor’s note: Canon has been on the phone to us here at Gizmodo Australia this morning with a few concerns. Canon is at pains to point out that this isn’t a recall. The company issued the notice to let users know that this lens error may occur in certain environments and repairs could be performed free of charge for anyone who experiences the issue. We’ve been told that it’s not a “recall”, it’s a “service notice”.

The fault is occurring in cameras between these serial ranges:

The first and second digits of the camera’s serial number are any number from”29″ through”41.”
For example: ”29xxxxxxxxxx”,  “30xxxxxxxxxx”………”41xxxxxxxxxx”

According to Canon, certain S100 units are susceptible to the lens error, which is caused by a disconnected part within the lens. The part comes loose when the camera is exposed to high temperatures and/or humidity. If you’re experiencing the same issue and Canon confirms that it’s caused by the disconnected part, the company will repair it for free. For more details, head over to Canon. [Canon via The Verge]