tripadvisor
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The Worst U.S. Airlines for Customer Satisfaction, Ranked
You’re not imagining things: air travel has gotten a lot worse. No checked bags, less and less legroom, charging for wifi when it costs the airline the same amount whether or not you use it — it’s all part of a strategy that experts call “calculated misery,” where companies make your experience more unpleasant on…
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Microsoft Sticks Bing Into ChatGPT after Sticking ChatGPT Into Bing
It’s been a mere 100 days since Microsoft first introduced generative AI into its Bing search engine. It feels like a dozen years, but in the last few months, Microsoft and its partner OpenAI have pressed AI hype to obscene levels. Now, events have come full circle, and the Redmond, Washington company is ready to…
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TripAdvisor Still Terrible At Handling Rape Allegations Against Hotel Staff
In 2017, a report from the Milwaukee Journal Sentinel revealed that TripAdvisor was deleting reviews that included details of sexual assault and rape. The company admitted it was removing reviews of this nature, and subsequently launched a system that labelled some hotels with these types of reports. But it looks like the travel website is…
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TripAdvisor Has Added Warnings For Hotels With Reports Of Sexual Assault And Other Issues
Following a report that TripAdvisor deleted multiple comments warning users about sexual assault, the company has announced a new system that will make it loud and clear if a destination might present safety risks.