Samsung caught a whole mess of bad press last year after numerous reports of its Galaxy Note 7 smartphone exploding. The company, however, apparently believes there's still a rabid fanbase demanding a defused version of its mobile time bomb. So a refurbished version of the phone is going back on shelves next month -- bearing what might be the most delusional name possible.
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The Galaxy Note7 is a huge black mark for Samsung -- an exploding embarrassment that cost the company a ton of money and kicked off one of the biggest PR nightmares in recent memory. But despite the global recall, the jokes on late night TV, and the fact that the FAA and other agencies banned the phone from air travel, Samsung might sell refurbished Galaxy Note7s in the future. That's... certainly a choice!
This week, one Virgin America flight was delayed and another was reportedly canceled after crew members discovered a Wi-Fi hotspot named "Samsung Galaxy Note 7" mid-flight. Ultimately, however, no Note 7 was found on the plane, as the network belonged to another device named to resemble the banned smartphone.
If you're still carrying around a Galaxy Note7, you should return it ASAP. As an extra incentive to US customers, on Friday Samsung announced that it will be issuing a software update to US Note7s that will prevent the phone from charging or working as mobile devices.
Samsung is really, really, really sorry about all of the explosions. On Monday, the Korean hardware giant issued an apology to its customers in the form of a full-page ad in The Wall Street Journal, The Washington Post and The New York Times.
Samsung just filed its third quarter earnings report, and the results are not looking good. The company's net profit fell 16.8 per cent following the disastrous launch and unprecedented recall of the Galaxy Note7 smartphone launch. Samsung's mobile division is reporting the lowest quarterly profit in more than six years, back when its first Galaxy phone came out. Ouch!
After continued reports of the phones catching on fire when charged, Samsung finally put the Galaxy Note7 out of its misery two weeks ago. But 2.5 million recalled devices and $3 billion in projected losses later, the company is apparently no closer to identifying what killed its flagship smartphone.
Apple users might feel insulated from the exploding batteries currently fueling Samsung's Note 7 nightmare, but a new story of out of south Australia serves as a helpful reminder that true safety is just an illusion. On Thursday, surf instructor Mat Jones told Australia's 7 News that an iPhone 7 he left in his car wrapped in a pair of pants caught on fire, taking both the pants and the car with it.
The only good to come out of the Samsung's Galaxy Note7 nightmare was a clever Grand Theft Auto mod which replaced the game's sticky bomb with The Phone That Explodes. Our blog on the initial video ended with a challenge: Your move, Samsung. We didn't expect them to take that literally.
When a Galaxy Note7 caught fire in China, its owner started filming the damage. That's to be expected. What was less expected was how Samsung reacted to news that one of its phones caught on fire.
Three Galaxy Note 7 owners have filed a class-action lawsuit against Samsung in New Jersey. The lawsuit comes one week after Samsung officially recalled its Note 7 smartphone and ended production worldwide.
The next chapter in the unending Galaxy Note 7 exploding phone saga -- According to a new report from Reuters, Samsung will pay suppliers who already made components of the Galaxy Note 7 for unused parts. The company will also "consider giving them orders for other models to cushion the blow." Samsung also plans to compensate suppliers for any unused Galaxy Note 7 raw materials.
The Transportation Department just banned all Samsung Galaxy Note7 smartphones from any flight in the United States. The ban goes into effect at noon on Saturday local time, though it's unclear how effective it will be at keeping the devices off of aircraft since the TSA won't be actively searching for the devices at checkpoints.
The Galaxy Note7 nightmare is getting worse for Samsung, as the company reports that it is expected to lose $3 billion in profit this quarter because of the disastrous phone launch and subsequent recall.
The Galaxy Note7 is dead, people. But recalling a product whose reputation consists solely of its propensity to burst into flames presents some obvious problems like: Is it even legal to mail this thing?
Citing an unnamed source, South Korean new agency Yonhap reports that Samsung has temporarily suspended production of its flagship Galaxy Note 7 smartphone. In the last week, at least three replacement Note 7s have reportedly caught fire, leading AT&T and T-Mobile to suspend their replacement programs for the phone.
Two of America's largest wireless providers suspended their replacement programs for the Samsung Galaxy Note 7 this weekend following reports of "safe" replacement phones igniting. In separate statements, AT&T and T-Mobile announced on Sunday that they would continue to accept Note 7s to be exchanged but would only replace them with other devices.