When you sign up for the NBN in search of a broadband boost, telcos don't tend to mention the hassles you might have with your home phone line. Here are some questions you need to consider before you move your phone to the NBN.
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The NBN is a complicated piece of technology — the largest infrastructure project in Australian history. From its inception in 2007 as a mostly-fibre network to the multi-technology mix of 2017, it's evolved into a Byzantine mess both for customers to understand and for internet service providers to manage. The main pain point is congestion — a lack of virtual capacity on the network that slows some connections to a crawl. It's bad enough that some smaller ISPs are provisioning their own networks rather than relying on existing backhaul from NBN and their own competitors.
Ongoing NBN installation faults have delayed the Hybrid Fibre Coaxial (HFC) rollout, while red tape has left hundreds of homes in broadband limbo for months – with relief finally on the way following Fairfax Media investigations.
The move comes as NBN pushes to accelerate the nationwide rollout, recently putting another 90,000 complicated connections on hold amid the growing complexity of the Multi-Technology Mix rollout.
No one said building a fast, nation-wide broadband network would be easy. But imagine if the NBN skipped your house or business because it wasn't easy enough? A report by the ABC's Emily Laurence has revealed that if a property is "categorised as Service Class 0", NBN Co will almost certainly give it a miss, even if you're in a rollout area.
Australia continues to fall behind most of the developed world when it comes to home broadband internet speeds. According to Akamai's latest State of the Internet Report, our internet connection speeds are now slower than 50 other nations, including the likes of Thailand, Estonia, Bulgaria and Kenya. Here's the full list of countries with better internet than Australia. (It makes for painful reading.)
The NBN comes in many shapes and sizes. In addition to the myriad technology types being deployed, there are also different NBN "tiers" that determine the speed you receive and the price you pay. A recent study by customer satisfaction research group Canstar Blue has revealed the most affordable plans for each available speed tier - from 12Mbps all the way up to 100Mbps. Here is the list.
Amaysim's unique brand of no-nonsense, customer-focused service is coming to Australia's national broadband network. Here's hoping that it'll be a breath of fresh air in an otherwise frustrating mire of different technologies and speeds. In the next three months, you'll be able to sign up to unlimited NBN plans, with the promise of no hidden fees.
Last week, NBN Co CEO Bill Morrow took a beating for claiming Australians won't use a gigabit broadband service, even if it was offered for free. He hit back at his detractors with a lengthy opinion piece, explaining his position. We take a look at some of the arguments he made and breakdown why they are flawed.