Just when it seemed like the NBN rollout was finally going to plan.
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Yesterday it was announced that NBN was putting an immediate halt to any new HFC connections while it makes "crucial upgrades" for existing customers. An analysis of the 2016 NBN Corporate Plan, approved by the NBN board and signed off by Shareholder Ministers, shows the cost of this action could cost taxpayers between $420 to $790 million.
The Shadow Minister for Communications has asked Malcolm Turnbull the question many have been thinking: "What are you hiding from the Australian people about the HFC network? What have you been hiding?"
The question comes following the announcement from NBN HFC rollout has been "paused" - effective immediately - while work is carried out on existing connections.
NBN just announced a whole bunch of new initiatives it hopes will "raise the standard of service quality" to the Hybrid Coaxial-Fibre part of the network. To do so, new connections have been halted, effective immediately.
If you are in an area set to get HFC, and haven't already - this means you're going to be waiting at least six months longer for your NBN.
Over the last few months, the ACCC has been telling RSPs to ensure that their ads accurately represent what sorts of speeds customers can realistically expect from their NBN connection. But this isn't a new problem - anyone with an ADSL connection knows it's a game of roulette guessing what sorts of networks speeds to you'll get depending on proximity to an exchange, the quality of the copper and time of day. However, the ACCC has put RSPs on notice, telling them that misleading ads will see them come down hard.
"We have demonstrated our ability to scale and deliver, and with the same determination we seek to further improve the end-to-end experience for households and businesses, from migration to use of the network," NBN CEO Bill Morrow says.
Shadow Communications Minister Michelle Rowland, on the other hand, says NBN's Q1 results - which show $405 million in revenue - are "quite disappointing."
The NBN is around about half done, but that also comes with a massive jump in complaints to the TIO over the last year. The ACCC is on the case, and it might end up regulating the standard of services agreed on between NBN and the retail service providers (RSPs) that deliver you your high-speed broadband.
Opinion: I won’t be the only one putting pen to paper after last night’s Four Corners article on the nbn. In fact, it appears many did that already, overnight. Me -- well, I went to bed. To those of us who work hands-on in the industry, last night’s article was disappointingly light on detail and disappointingly heavy on politics.
In 2009, then-Prime Minister and Labor Party leader Kevin Rudd launched the National Broadband Network -- building fibre infrastructure to 93 per cent of Australian homes, the largest public works project in Australian history. In the last eight years, though, the NBN has transformed drastically -- including a fundamental change in design after the 2013 election won by Tony Abbott and the Liberal Party. After a few years in the wilderness, Kevin Rudd is back in the spotlight, and he's throwing shade at the farce he thinks the NBN has become.
Complaints about the NBN involving connection delays, unusable internet or landlines and slow internet speed are on the rise. Most Australians will be forced to move onto the NBN within 18 months of it being switched on in their area, and that means navigating what can be confusing new contracts.
So, what are your rights regarding landline and internet connections?
This morning, NBN released a list of the 10 most expensive fibre to the premises (FTTP) installations rolled out under its original network plan. Despite the company generally staying tight-lipped about 'commercial in confidence' information -- including in its reports to the Senate committee charged with keeping it in line -- it's clearly happy to publish data that supports its government-mandated multi-technology mix.