Tagged With iinet

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Once upon a time, practically every Australian was promised a National Broadband Network connection capable of reaching speeds of one thousand megabits per second. Fast-forward to the present and you're lucky to get one tenth of that, even on the fastest plans available.

Thankfully, iiNet has stepped up to the plate with a plan of its own that guarantees 1Gbps speeds, both up and down. The only catch is that it will cost you $799. Per month.

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TPG currently stands as the second largest internet service provider (ISP) in Australia, and is a force to be reckoned with in the telecommunications industry. Its rapid growth is mainly attributed to strategic acquisitions it has made in recent years. One of those acquisitions was iiNet, an ISP that boasted high customer satisfaction and respect in the community.

A year after TPG bought iiNet, the situation looks bleak for the ISP that was once the darling of the telco industry. Most recently, iiNet's Sydney office was shut down, most of its staff made redundant. We spoke to one former iiNet employee to get the insider story on the aftermath of the TPG acquisition. We also spoke with iiNet, to get its side of the story.

Customer complaints about NBN connections are up by 63 per cent, and complaints about NBN line faults are up nearly 150 per cent, according to the Telecommunications Industry Ombudsman's 2015-16 annual report released today. The NBN now accounts for almost 12 per cent of TIO complaints, but there's also a good side to the news: we're not complaining as much about our mobile and landline telephones any more.

How does your ISP stack up against the rest in the Netflix stakes? Well, we could descend into fact-absent bickering or, you know, just check out Netflix's own stats for Australia's top service providers. It even has recent data and if you're a Telstra customer, don't expect to win any of these debates in the near future.

The Basslink cable connecting Tasmania to mainland Australia has been cut. Repair crews don't yet know exactly where the fault is, the repair bill is projected to be "phenomenal", and full power and internet connectivity isn't expected to be fully restored until May. Customers of iiNet and Internode in particular are struggling, with services like Steam and peer-to-peer downloading throttled or blocked completely over the weekend.

The major Basslink undersea power and communications cable that connects Tasmania to the Australian mainland will be cut until mid-March, while the company investigates and fixes a failure in its electricity transmission capacity. That'll leave Tasmanians with severely reduced connectivity to the internet for nearly six weeks, although contingencies are in place.

Dallas Buyers Club today put forward an amended list of damages it would request from pirates, and though Justice Perram will decide on Wednesday whether to release contact details for DBC to pursue, he described one of the included figures as "not modest".