Today it was announced that the ACCC has instituted proceedings against CLA Trading Pty Ltd, better known as Europcar, for allegedly charging customers excessive credit and debit card payment surcharges. If true, Europcar will be in breach of the Competition and Consumer Act 2010.
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The Federal Court has declared that a number of terms in Europcar Australia's 2013 standard rental agreement to be unfair, and therefore void, in proceedings brought by the Australian Competition and Consumer Commission. Europcar was also ordered to pay a penalty of $100,000 for making false or misleading representations about consumers liability in the event of vehicle damage.