Lumo Energy has paid a penalty of $10,800 to the ACCC for making a "false or misleading" representation of its energy discounts under Australian Consumer Law.

In February this year Lumo stated on its website that consumers could save 33 per cent off their total electricity bill, and 17 per cent off their total gas bill if they switched to Lumo. Despite offering electricity to Victoria, South Australia and Queensland, it turns out this offer was only available to Victorian customers - something Lumo failed to mention.