telecommunications industry ombudsman

  • Customer Complaints To Telcos On The Rise, But Still Better Than Last Year

    The Telecommunications Industry Ombudsman (TIO) has revealed (to little surprise) that complaints about telcos increased 29 per cent in January to March this year, but dropped 13.8 per cent from the same time last year. The results were released today in the Complaints in Context report by the Telecommunications Industry Ombudsman and Communications Alliance. Think…