telecommunications industry ombudsman

Telco Complaints Down, Data No Longer ‘How They Get You’

Telco Complaints Down, Data No Longer ‘How They Get You’

We may just be getting used to the idea of data as a society — and our needs are definitely being serviced better by telcos, as we’ve seen more than a 20% drop in mobile-related billing complaints to telcos in the last quarter, and the lowest coverage-related complaints since April-June…