tech support
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Dell Customer Support Uses Fake ‘Sweepstakes’ To Push Unnecessary Warranties
Don’t dial up Dell’s tech support unless you hate yourself. Laptop Magazine did some undercover sleuthing and in a simple call about a battery issue, a rep claimed that they had won a sweepstakes that entitled them to pay Dell $US317 for a four-year extended warranty. What luck!
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How Can I Make Sure My New PC Isn’t A Dud?
I just bought a new computer and, seeing as hardware failure rates are pretty high these days, I want to make sure it isn’t going to suddenly die on me in the middle of an important project. Is there anything I can do to ensure it isn’t a dud? Sincerely, Paranoid Computer Buyer
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Want To Call Up Internode? Check Their Wait Times First
Waiting on hold when you need tech support, want to make a complaint or just need to pay a bill is the bane of humanity. That’s why Internode’s new beta service, that lets you check the average wait time for their support lines online is like manna from heaven for Internode customers.