support

Telstra Offering Free Calls To LifeLine

Telstra Offering Free Calls To LifeLine

Back in March, Vodafone decided to counter some of the negative publicity it was getting about its network performance by offering free calls to a heap of support services. Today, Telstra has partially followed Voda’s example by offering free calls to LifeLine from any Telstra mobile.

Comcast Support is Watching You Complain On Your Blog RIGHT NOW

Comcast Support is Watching You Complain On Your Blog RIGHT NOW

When Brandon Dilbeck wrote about how shitty his Comcast service was on his no-traffic Blogspot blog, he didn’t think anyone was watching. But this guy was. And when he received an email from Comcast support that directly addressed his specific problem shortly after his post went up, he understandably got…