social information processing
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‘I Would See People Get Shot in the Face:’ TikTok Ex-Moderators Sue Over On-the-Job Trauma
A small army of overworked content moderators is the public’s last line of defence against a flood of depraved and horrific content uploaded to social media. While the moderators help us normal users avoid the worst of the worst, constant exposure to humanity’s darkest impulses can wreak havoc on their mental health. Now, two former…
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Facebook’s Political Ad Promises Mostly Miss the Mark, Study Shows
In the years since the Cambridge Analytica scandal revealed how easily Facebook’s political ads could be weaponised by bad actors abroad, the social network has made some major overhauls that, in a perfect world, would keep a scandal like that from happening again. It rolled out an ever-growing library of the ads political parties were…
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35 Secret Code Words Facebook Uses to Talk About Its Users and Tools
One of the most surreal parts of going through the mountain of documents captured from within Facebook’s walls by whistleblower Frances Haugen is seeing the words employees use when discussing some of the company’s most sensitive products and systems. Many of these names (CORGI! Yoda!) sound deceptively cute, while others sound more… sinister.
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Facebook Has No Clue How to Solve Its Image Problem, Leaked Doc Shows
Despite what the company’s stock prices might tell you, Facebook is a company with an image problem. At best, critics warily regard Facebook as a company that ruthlessly strips users for their data so it can curbstomp competitors in increasingly hostile ways. At worst, people call the company a threat to democracy itself. And while…