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  • Optus Refunds $800,000 After 10 Years Of Billing Errors

    Optus Refunds $800,000 After 10 Years Of Billing Errors

    Optus will be issuing refunds to hundreds of its business customers after it breached telco billing rules by charging them for landline services they did not receive. An Australian Communications and Media Authority (ACMA) investigation found Optus continued to bill 994 of its small- and medium-sized business customers after they had transferred their service to…