Latest Customer Service News and Stories – Page 2 of 2 – Gizmodo Australia

An Apple Rep Is Adorably Stalking My Wife

8 years ago

An Apple Rep Is Adorably Stalking My Wife

How To Solve Customer Service Disasters When All Else Fails

8 years ago

How To Solve Customer Service Disasters When All Else Fails

Amazon Accounts Might Be Getting Scammed With False Orders

8 years ago

Amazon Accounts Might Be Getting Scammed With False Orders

Casey Chan

This AT&T Store Rep Wears His iPad In His Pants

8 years ago

This AT&T Store Rep Wears His iPad In His Pants

Jesus Diaz

Apple Decides To Limit Its One-To-One Service To Safari Users Only

9 years ago

Apple Decides To Limit Its One-To-One Service To Safari Users Only

Molly Oswaks

Canberra Man Chains Himself To Optus Store, Frustrated Over iPad Customer Service

9 years ago

Canberra Man Chains Himself To Optus Store, Frustrated Over iPad Customer Service

Vodafone Says Customer Service Will Be Better Next March

9 years ago

Vodafone Says Customer Service Will Be Better Next March

The Proper Way To Talk With An Internet Helpbot

10 years ago

The Proper Way To Talk With An Internet Helpbot

Erika Stalder

Vodafone Respond To Network Criticism With Massive Network Upgrade

10 years ago

Vodafone Respond To Network Criticism With Massive Network Upgrade

Telstra Make Big Deal About Online Customer Service

10 years ago

Telstra Make Big Deal About Online Customer Service

Apple Customers Are Just The Worst

10 years ago

Apple Customers Are Just The Worst

Kat Hannaford

Sprint’s Version Of ‘Find My Phone’ Involves Throwing It Out

10 years ago

Sprint’s Version Of ‘Find My Phone’ Involves Throwing It Out

Brian Barrett

I Feel Like This PayPal Automated Support Bot Most Days

10 years ago

I Feel Like This PayPal Automated Support Bot Most Days

Jesus Diaz

Apple’s Express Lane Is Their Faster Online Tech Support Service

10 years ago

Apple’s Express Lane Is Their Faster Online Tech Support Service

Kat Hannaford

What Happened To Wicked Lasers’ Spyder III Pro Arctic Laser?

11 years ago

What Happened To Wicked Lasers’ Spyder III Pro Arctic Laser?

Kyle VanHemert

The Young And The Restless And The Tech Support Guy

11 years ago

The Young And The Restless And The Tech Support Guy

Kyle VanHemert

Comcast To Customer: Pay Us $0.00 Or We’ll Cancel Your Service

11 years ago

Comcast To Customer: Pay Us $0.00 Or We’ll Cancel Your Service

Rosa Golijan

Apple Making Minor Changes To The Genius Bar

11 years ago

Apple Making Minor Changes To The Genius Bar

Casey Chan

You Are Not Your Phone

11 years ago

You Are Not Your Phone

Joel Johnson

An Open Letter To AT&T: Why Are All Your Representatives Powerless?

11 years ago

An Open Letter To AT&T: Why Are All Your Representatives Powerless?

Rosa Golijan

11 years ago

Dissatisfied AT&T Customer Shoots AT&T Store Employee

Jason Chen

Whatever You Do, Don’t Use Apple Support This Weekend

11 years ago

Whatever You Do, Don’t Use Apple Support This Weekend

Matt Buchanan

Nexus One Bugs No Longer Of Interest To Google

11 years ago

Nexus One Bugs No Longer Of Interest To Google

Kat Hannaford

Apple Store Goes CODE RED After MacBook Pro Request

11 years ago

Apple Store Goes CODE RED After MacBook Pro Request

Brian Barrett

JooJoo’s Refunds Smell Awfully Fishy

11 years ago

JooJoo’s Refunds Smell Awfully Fishy

Jesus Diaz

UPS: Getting Your Packages Into The Bin On Time Or Your Money Back

11 years ago

UPS: Getting Your Packages Into The Bin On Time Or Your Money Back

Adam Frucci

Google Finally Provides Limited Nexus One Phone Support

11 years ago

Google Finally Provides Limited Nexus One Phone Support

Brian Barrett

Wanted At Google: Nexus One Phone Support

11 years ago

Wanted At Google: Nexus One Phone Support

CNET

Best Buy’s “Optimisation” Update: Technically Optional, Still Dickish

11 years ago

Best Buy’s “Optimisation” Update: Technically Optional, Still Dickish

Dan Nosowitz

Sorely Needed Nexus One 3G Fix Coming “In The Next Week Or So”

11 years ago

Sorely Needed Nexus One 3G Fix Coming “In The Next Week Or So”

John Herrman

The Nook And Barnes & Noble’s Super-Polite, Absolutely Awful Customer Service

11 years ago

The Nook And Barnes & Noble’s Super-Polite, Absolutely Awful Customer Service

Jack Loftus

Apple Genius War Stories: “I Got Punched In The Face”

11 years ago

Apple Genius War Stories: “I Got Punched In The Face”

Matt Buchanan

Genius Bar Horror Stories: I Got Screwed By The Genius Bar

11 years ago

Genius Bar Horror Stories: I Got Screwed By The Genius Bar

Matt Buchanan

Nexus One’s Lousy Customer Support Shows Google’s Weakness

11 years ago

Nexus One’s Lousy Customer Support Shows Google’s Weakness

Dan Nosowitz

Best Buy Is Epically Botching This TV Repair

11 years ago

Best Buy Is Epically Botching This TV Repair

Sean Fallon

M.I.A. Writes Song Inspired By Verizon Tech Support Call

11 years ago

M.I.A. Writes Song Inspired By Verizon Tech Support Call

Dan Nosowitz

Only New T-Mobile Customers See Full Nexus One Discount

11 years ago

Only New T-Mobile Customers See Full Nexus One Discount

Sean Fallon

Apple Has Thwarted My Efforts, So I Need Your Help

11 years ago

Apple Has Thwarted My Efforts, So I Need Your Help

Mark Wilson

My Second iMac Is Busted, Too

11 years ago

My Second iMac Is Busted, Too

Mark Wilson

Office Depot’s Laptop Glue Fix Fails In Predictably Epic Fashion

11 years ago

Office Depot’s Laptop Glue Fix Fails In Predictably Epic Fashion

Brian Barrett

Microsoft Beats Xbox To Pieces For Getting An RRoD

11 years ago

Microsoft Beats Xbox To Pieces For Getting An RRoD

Rosa Golijan

Verizon Waives $US21,917 Bill Caused By 13-Year-Old Data Hog

11 years ago

Verizon Waives $US21,917 Bill Caused By 13-Year-Old Data Hog

Brian Barrett

Verizon Customer Service: DSL Upgrade Will Burn Your House Down

11 years ago

Verizon Customer Service: DSL Upgrade Will Burn Your House Down

Dan Nosowitz

When Pissed-Off Customers And Automated Tag Clouds Collide

11 years ago

When Pissed-Off Customers And Automated Tag Clouds Collide

John Herrman

Palm Pre Experiencing Big Ol’ Backup Failures

11 years ago

Palm Pre Experiencing Big Ol’ Backup Failures

Adam Frucci

AT&T’s Tech Support People Are As Happy As Their Customers

11 years ago

AT&T’s Tech Support People Are As Happy As Their Customers

John Herrman

My Girlfriend’s Call To Dell: 90 Min, 10 Reps, Nothing Accomplished

11 years ago

My Girlfriend’s Call To Dell: 90 Min, 10 Reps, Nothing Accomplished

Brian Lam

64% Of Men Don’t RTFM Before Calling Tech Support

11 years ago

64% Of Men Don’t RTFM Before Calling Tech Support

Chris Jacob

Surprise! Psystar’s Rebel EFI Software And Customer Service Shady

11 years ago

Surprise! Psystar’s Rebel EFI Software And Customer Service Shady

Sean Fallon

Hey Dell: A “Hard Drive For Laptops” Program Doesn’t Work

11 years ago

Hey Dell: A “Hard Drive For Laptops” Program Doesn’t Work

Sean Fallon

T-Mobile Lets Furious Sidekick Users Break Their Contracts For Free

11 years ago

T-Mobile Lets Furious Sidekick Users Break Their Contracts For Free

John Herrman

ThinkPad’s $US100/Year Warranty Service Is Actually Pretty Good

11 years ago

ThinkPad’s $US100/Year Warranty Service Is Actually Pretty Good

Jason Chen

Dell Settles $4 Million In Complaints For Shady Service

11 years ago

Dell Settles $4 Million In Complaints For Shady Service

Sean Fallon

Sprint Retracts $US100 Palm Pre Deal After Six Hours

11 years ago

Sprint Retracts $US100 Palm Pre Deal After Six Hours

John Herrman

Best Buy Sells Customer a Large Brick In Place of a MacBook Pro. Literally.

12 years ago

Best Buy Sells Customer a Large Brick In Place of a MacBook Pro. Literally.

Dan Nosowitz

Man Charged $US62,000 for Downloading <em>Wall-E</em> While In Mexico

12 years ago

Man Charged $US62,000 for Downloading Wall-E While In Mexico

Dan Nosowitz

Best Buy Sells Egregiously Crappy, 9-Year-Old Hard Drive As New, Then Refuses Refund

12 years ago

Best Buy Sells Egregiously Crappy, 9-Year-Old Hard Drive As New, Then Refuses Refund

Dan Nosowitz

Verizon Rolling Out Geek Squad Knockoff Called ‘Expert Care’

12 years ago

Verizon Rolling Out Geek Squad Knockoff Called ‘Expert Care’

Sean Fallon

Telstra Launches Customer Service Kiosk In Second Life

13 years ago

Telstra Launches Customer Service Kiosk In Second Life

Optus Billing Raincheck Customers Before They Get Their iPhones

13 years ago

Optus Billing Raincheck Customers Before They Get Their iPhones