The Australian Communications and Media Authority (ACMA) has issued a warning regarding an Optus email scam that is currently circulating in Aussie inboxes. Here’s what you need to know.
The fake emails are disguised as unpaid bills and contain the subject line ‘We are unable to process your last payment’. The aim is to phish for credit card information.
“The fake emails are sophisticated and use a web address that looks like the real Optus website. The email contains a link to a fake ‘pay your bill’ page, which then asks for your credit card details,” said ACMA.
The organisation also suggests that people remain vigilant by checking the legitimacy of any email links you receive in order to protect personal information.
OPTUS SCAM ALERT! Look for fake Optus emails with the subject ‘We are unable to process your last payment’. It’s a phishing scam to steal your credit card
information. More info at https://t.co/DW1VhIiy4k
— The ACMA (@acmadotgov) August 13, 2018
An Optus spokesperson told Gizmodo Australia that “Optus was made aware of a phishing email that some Optus customers may have received over the weekend, requesting them to confirm their payment details.”
The telco has also taken measures to protect those who may inadvertently click on the scam link.
“We reacted quickly to block the website linked to the email, which will ensure Optus mobile and internet customers who mistakenly click the link won’t be able to access the site. We’ve also reported the site and requested it is taken down.”
Optus stated that it does not send its customer unsolicited emails asking for personal or sensitive information. If you do receive a scam email or SMS report it to Optus as well as Scamwatch. The latter also offers advice and resources to those who have been victims of a scam.
You can find more information about protecting your email from scams over at Stay Smart Online.