Streaming service Spotify has become the latest major web platform to find itself compelled to do something about conspiracy theorist, lead-infused supplement peddler, and Infowars founder Alex Jones, removing several episodes of his podcast under policies against hate speech.
Spotify says it is removing an unspecified number of Alex Jones podcast episodes for violating its hate speech policy, after user uproar.
— Ben Sisario (@sisario) August 1, 2018
Attention to Jones’ presence on Spotify was first called by Jared Holt, a researcher for progressive site Right Wing Watch, who noted Jones has four podcasts there: The Alex Jones Show, RealNews with David Knight, War Room and something called Infowars.com Freedom Nuggets.
Holt noted numerous times where Jones’ content seemed in clear violation of Spotify rules. Those included appearances by white supremacists and members of hate groups on shows, hate speech against Muslims and LGBTQ people, threats of violence against US special counsel Robert Mueller and perceived members of the “deep state”, and harassing survivors of mass shootings Jones has contorted himself into believing were false flag attacks orchestrated to advance a nefarious agenda.
According to Variety, Spotify removed the content under a policy banning hate speech in May (another policy banning artists on the basis of “hateful conduct” was internally controversial and rescinded):
We take reports of hate content seriously and review any podcast episode or song that is flagged by our community,” a spokeswoman said in an email. “Spotify can confirm it has removed specific episodes of ‘The Alex Jones Show’ podcast for violating our hate content policy
Per Recode, Spotify did not weigh in on the specifics of what content was removed — and it isn’t even clear that there is a system in place at the platform to keep track of Jones’ violations:
A Spotify spokesperson declined to share what episodes were removed or what specific content triggered the company’s action, but the podcast is still available through the service.
Unlike Facebook and YouTube, though, which suspend users after they receive a certain number of strikes against their record, Spotify doesn’t have a similar system in place, according to a source. It’s unclear, then, how or if Jones might be suspended or banned from the service altogether.
So, in other words, Spotify gave Jones a slap on the wrist, which is exactly the same kind of treatment that has allowed him to continue expanding the influence of Infowars until it had the ear of the current president.
While it did briefly implement a policy against “hateful conduct” by artists that may have resulted in harsher penalties in this case, it only lasted through part of May 2018 until Spotify rescinded it. (Last year, the service did remove some neo-Nazi white power bands, so there’s that.)
Major tech platforms have historically been loathe to involve themselves in more than token efforts to police their vast networks of user-submitted content — and though many of them are stepping up their efforts to appear they’re doing something, the status quo essentially remains that the rules are full of loopholes and are often only arbitrarily enforced in response to external pressure.
For example, the strikes systems in place at other places where Jones has gotten in relatively minimal amounts of trouble such as Facebook and YouTube are already easily gamed.
As The Verge noted before, multiple offences only count as one “strike” in YouTube’s three-strikes policy if the user waits to log in, in which case multiple violations of policy aggregate into one strike. The strikes also expire every three months, essentially allowing channels such as Jones’ Infowars “a free pass to post hate speech every 90 days or so”.
Jones is apparently somewhat closer to the brink on Facebook, which despite its mushy stance on misinformation and propaganda has confirmed his behaviour has gotten him “close” to a total ban. But even the 30-day temporary suspension Facebook recently placed on his personal account that leaves other Infowars staff free to publish to their page has resulted in the usual griping from conservatives such as US Senator Ted Cruz.
The site is more or less terrified of angering US Republicans and is in the middle of a Heritage Foundation-led review of imaginary bias against conservatives, and there’s every reason to be wary they will cave.
It isn’t as though any of these platforms are specifically responsible for Jones — conspiracy theories aren’t new, and he’s been promoting them on radio for decades — but in general, their laissez-faire attitude towards letting him use their massive scale to reach attitudes has been the nitro to his jet fuel.
It’s possible that will change, but if that fails to materialise, at least Jones is still embroiled in legal battles over defamation claims that could result in serious liability.