Review: Microsoft Surface Book 2

Typing at work on Microsoft's new 15-inch Surface Book 2, I can't shake the feeling that this thing's not for me. Don't get me wrong, it's a powerful laptop, it's beautiful, and the workspace its giant screen affords made me completely forget I wasn't seated at my desk with my usual 32-inch extra-wide display. So sure, the thing is for me, in the way that a very expensive sports car will most definitely sit in city traffic for hours right next to a yellow cab. But do I need the thing, and should I spend $US3,300 (expect upwards of $4,361 here) on it? Of course not.

Au Editor Note: We still don't know when - if ever - we will be getting the 15-inch Surface Book 2 in Australia. I'll be sure to let you know as soon as we do, though - Rae

Surface Book 2

What is it?

An updated version of Microsoft's cool, if overengineered laptop.

Price

$US3,300 as reviewed. Starts at $US1,500.

Like

Great performance, beautiful display

No Like

Big ideas that are more ambitious than useful

When the original Surface Book first arrived in 2015, its unique detachable screen concept felt like a revelation -- at the time it seemed genuinely innovative in a way that might bode well not only for users of the machine but for Microsoft itself. The thing was cool, and as an emblem of the types of futuristic computing experiences Microsoft claimed it was trying to create, it was impressive. For design nerds and tech enthusiasts, it's easy to get excited by ambitious products like that. And in a way it worked on me. I haven't used anything but a Windows computer since.

Two years on, the refreshed Surface Book line looks even more like a monument to Microsoft's biggest ideas. In the intervening time, Microsoft's doubled down on its mantra that its devices and software are designed for artsy types. Last year's big Microsoft hardware release was the impressively designed, if maddeningly niche Surface Studio. While the company's recently released Windows 10 "Creators Update" didn't offer much a regular person could get excited about, it included improvements if you're using the Surface Pen stylus or want to experiment with Microsoft's nascent Mixed Reality platform.

A 36cm Surface Book is much smaller.

The new Surface Books, which come in 13.5 and 15-inch flavours now, are very powerful laptops with top-end guts and premium price tags befitting other high-design, high-spec machines like the MacBook Pro or Razer Blade Pro. The 15-inch version I tested sports a new eighth-generation Intel Core i7 processor, 16GB of RAM, and Nvidia GeForce GTX 1060 graphics. Mine was priced at $US3,300 thanks to 1TB of storage, but it starts at $US2,500, with 256GB of storage. You can of course scale back to a 13/5-inch machine with 8GB of RAM and Nvidia GeForce GTX 1050 graphics for $US2,000. If you don't care about Mixed Reality, or gaming, or Microsoft's lofty talk, there's even a 13.5-inch starter model without integrated graphics and last-year's (totally fine) Intel Core i5 processor.

Let's focus on the top machines, like the one I tested. Unsurprisingly, the performance is great, and simply slayed on all the benchmarks. In our Photoshop rendering test, it beat every other consumer laptop we've tested besides the new Razer Blade Pro, and when it came to gaming performance on processor-taxing titles like Civilisation 6 and Rise of the Tomb Raider, it performed better than all-but the most powerful gaming laptops with absurd names. MSI GT75VR - you win. (The graphics performance is more than sufficient for use with Microsoft Mixed Reality headsets.)

In our battery rundown test, the 15 incher got a solid 10 hours. I was able to work most of a long day without power.

It's a very nice machine if you want to play copious amounts of Civilizations VI.

The Surface Book 2 is still all about design, and with the exception of a touch here or there, the hardware of the device hasn't changed all that much. While elegant, the design is still a little finicky. The ribbed hinge that makes the device's detachable screen magic possible remains a little odd in the way it closes. I still find it very annoying to connect headphones into the display at the very top of the device's screen when it's in regular clamshell configuration. The keyboard is satisfactory and the trackpad gets the job done.

At least now you can charge via USB-C.

True to its premium price tag, the Surface Book is an overall very striking piece of hardware. Mostly, that's because the display is so damn beautiful. I swear, I could fill out spreadsheets for years on this thing. And Microsoft's done an enviable job making what is admittedly a heavier and fussy device not feel totally unwieldy. I just barely stuffed the 38cm model into my regular-sized backpack. Despite its heft, I was able to mostly carry it around and toss it on my legs like I would a much smaller machine. Oh, and I suppose I should mention that the new Surface Book finally has a USB-C port. It charges! It's about time.

The Surface Book is very powerful and super nice, but it brings me, again, to the question I started with: Who the hell is this for? The Surface Book 2 is made for a certain kind of monied super user with important and challenging things to do at all times. A well-dressed, spectacled titan of creativity that reshapes how the world works with each Surface Pen stroke. The ability to remove the Surface Book's glorious display and hold it while pacing around a darkened room allows this person secrete just enough extra creative juice to redesign the way we in sit in chairs (or something). Does this person exist outside of intense television commercials? I'm not sure!

What I do know is that when I try to wear that demeanour I feel ridiculous. Yesterday, I grabbed the Surface Pen magnetically attached to the side of the display, and gave its button a double click. The computer took a screenshot on the email I was reading, and I dutifully scribbled "Yay" onto the image and shared it with my co-workers in Slack. Later, I detached the display and watched some Netflix. If I wanted, I could hook up one of the few available Mixed Reality Headsets and play around in Microsoft's fun, barren Cliff House experience and pretend like I want to wear virtual reality goggles to do work. (I do not!)

These are all nice things, but I frankly don't care about them, and I'm not sure how many people do. As one of my colleagues put it the other day, the powerful, pricey Surface Books are computers for people who have computers bought for them. I'm not surprised I don't see any Surface Books out in the wild - I think most people would do just fine with a Surface Laptop or some other Windows machine. As I said before, in a price comparison, this thing costs more or less the same as a MacBook Pro, and has the bonus of better graphics and a touchscreen. If you do fall into that class of people with important ideas and creative futuristic things to do - or maybe you just aspire to that fantasy - the Surface Book 2 is a whole lot of machine.

README

  • Very powerful and fast.

  • Design is elegant if finicky.

  • You will not be disappointed if you buy this thing, but you definitely don't need it.


Comments

    Why the hell is this review on the Australian site, when the 15 inch is not available in Australia - with no official plans to bring it down here??

      Hey Corvus - hope you're having a great day :)

      I don't know about you, but I love reading about people's experiences with gadgets even before they reach our shores. Obviously I'll keep you updated on when we can officially get our hands on one locally, but I already knew of a few people who were looking at using one of the many services to bring one over before then.

      I thought it might be useful to pop up on the site, sorry you don't feel the same way.

        Hey! Likewise :)

        It's not that I don't feel the same way - I'm just incredibly disappointed that it won't be arriving here. I asked a couple guys working at the Pitt St Microsoft store yesterday about this and they doubt it ever will.

        Of course I like reading about tech, regardless where it's available - maybe a disclaimer somewhere in the article would prevent people from getting their hopes up? I wasn't the only one asking them yesterday, so there must be heaps of people out there under the assumption that it will come out here when MS has no current intention of doing so.

        Last edited 20/11/17 2:41 pm

          I agree, a disclaimer is a great idea - I'll pop one in now. Thanks for the feedback!

            I think you may want to edit your pricing as well. The $4499 relates to the top of the line 13.5in model and the 15in, if ever it does arrive, will be a lot more expensive with those specs you reviewed.

            Thanks - no problem!
            Also, just outta curiosity, why are you editing the article? Shouldn't Mario be the one to make changes?

              Mario is a writer for Gizmodo US. Any changes to make the story relevant to Australian audience - like pricing, or disclaimers about availability - come from our end here.

      Microsoft's support chat told me yesterday that it is coming to Australia, they just don't have a firm date. She said expect early 2018.

        I'd love to know which official MS rep is telling the truth then, because multiple reps at the MS store in Sydney told me there's currently no plans.

    While not touching let alone viewing the Surface Book 2, I cannot comment on it directly, however I am a current owner of a Surface Book.

    Since first owning it over a year and a half to two years ago, it took me a while to even contemplate recommending it to others. The software was buggy as hell, it took so long after I bought it through updates to be satisfied that the detachable screen worked as intended. Even now I have so many issues regarding "Sleeping" the surface, changing WiFi locations and not being able to connect to a new one without restarting it.

    Aside from the issues, the original Surface Book, it is a well crafted powerful device, and works well for what I need it too. However, since revisiting my insurance and deciding whether to insure it for the total amount i.e Asking myself the question, "If it was lost/destroyed, would I buy the same machine again?", my Answer would be no, I would probably look at a Surface Pro.

    Honestly feel like they got the names on these devices a$$ backwards.

    This should be the Pro, and the other smaller model should be the Book.

    Anyway... Looks good. Mostly just interested in heat, temps and fan noise... But I don't think Giz hires full tech reviewers? (Excluding Campbell)

    Does anyone know if the Book suffers the same charging quirk as the Surface Pro's? The quirk being that you can not charge and use the Surface simultaneously while doing anything processor heavy (such as gaming/photoshop/3D/video editing etc.). To charge back up you need to put it to sleep/set it aside or do very light work until it charges back up to 100%.

    That quirk has made the Surface Pro completely useless for anyone who needs to be portable and actually make use of its power.

    Also I still cant get over the hinge design on these, I can just imagine all kinds of things sliding between the clamshell and scratching the screen to shit, a 5c coin could destroy your $5000 machine in minutes.

      I recently read about this, and yes the Surface Book 2 will deplete it's battery while plugged in to the charger it ships with if used for intensive tasks (gaming, video editing).

      I had no idea this was a thing, and seems utterly absurd. I've heard speculation that the limitation is the proprietary Surface Dock connector - which would make sense if the Pro also suffers from this. It may mean that you could bypass this with a suitably powerful USB C charger though.

        No its nothing to do with the connector, microsoft told me it has to do with the design/small form factor/heat distribution. Essentially too much heat is generated if you are charging and using it for processor heavy tasks at the same time so the trade off so that it doesnt overheat is that the battery stops charging until you stop doing processor heavy tasks and it cools down to a suitable level. Just a case of jamming too much power into such a small body and/or poor design/airflow. Until thats fixed I really dont understand who the target market is supposed to be with the surface machines...

          So if you took a wedge of thermal insulating foam, added a steel plate (with a refrigeration coolant system) and then stuck The Surface Book on top of THAT... you could charge it and use it at the same time?

          Refrigerated steel plate coolers aren't impossible, but they aren't common either. The compressors tend to be noisy, too.

    The Nvidia GeForce 1060 in this kind of form factor is an amazing feat - I hope Apple's nextgen MacBook Pros will at least have these GPUs in them, because quite frankly, it's a powerhouse.
    Currently rocking it in my 13" Alienware R3. But no OLED (unlike my 13" Alienware which has OLED and is touch). Maybe in SB3?

    I still love my 2 year old Surface Book as much (maybe more) as the day I bought it. Totally worth the price to have a flawless experience with no end in sight.

    Now to justify the upgrade...

    i find it strange to base the critique against a product in a review around who the product is for..?

    it is obviously for people who work with video/3D/design/UX, anyone with a wacom board uses tools that work better on a fast computer with a good graphics card.

    and you dont have to buy the pen. so it is also for anyone who currently needs a macbook pro, PLUS the ones who would like a macbook pro but cannot since their software is not available on mac os. So basically this is for a pretty big market.

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