A computer fault has brought Melbourne’s train network to a grinding halt this afternoon, and Uber’s automatic surge pricing is sky-high because of it. Commuters are, understandably, pissed off.
The fault, which happened just before 5PM, has brought every train to a stop. Services are starting to resume now, but in the afternoon commuter rush, it’s likely that flow-on effects will leave trains packed for another few hours.
ALL trains across the network are currently stopped due to a computer failure. Pls seek alternative transport and listen for announcements..
— Metro Trains (@metrotrains) July 13, 2017
Some services are resuming. Listen for announcements, allow extra travel time and defer travel where possible as we restore the timetable.
— Metro Trains (@metrotrains) July 13, 2017
We’re hearing that the Uber surcharge in some areas of the Melbourne CBD peaked above 3.7x. Oof.
A perfect example of cause and effect – @metrotrains has a major outage -> @Uber surge price goes up. #surgeprice #Melbourne pic.twitter.com/dO2sR3th8e
— Brett Wakeman (@brettwakeman) July 13, 2017
Uber cashing in on Metro Trains meltdown, surcharging all rides by a lazy 3.6 https://t.co/aTdIoZ9ies
— Melbourne Now (@topMelbourneNow) July 13, 2017
@Uber I thought you were running some “taxi” service not day light robbery. $50 for 5km because trains cancelled in Melbourne metro #ubered
— Rohit (@itsme_rohit) July 13, 2017
@Uber_Australia fairly disgusting how much you guys have jacked the prices up in Melbourne because of the faults on the trains.????
— Tim Neilson (@TimNeilson1) July 13, 2017
time for @Uber_Australia #Melbourne drivers to drive to city train stations!! ?????#uber #metro #trains #glitch @metrotrains #systemdown
— Aaron (@mraaronmeadows) July 13, 2017
Developing…