Rugged Phones Are Bulls**t, Here's How To Make Them Better

Rugged Phones Are Bullshit, Here's How To Make Them Better

Pictured is a Samsung Galaxy S5 Active that fell a metre off a cooler onto a hard dirt surface. It and other "rugged" phones like it can never hope to incorporate the protection a simple, affordable case can. But, that's not to say the idea doesn't have some merit.

I've been carrying this S5 Active for a few months. I liked it a lot, largely because it was my first experience with Android. Its upgradeable storage (just add an SD card for up to an additional 128gb) was economical and practical, its AMOLED screen was beautiful and its camera was pretty good. But those merits were more than matched by frustrations.

First, its use of additional external buttons over the regular S5 meant that it was incredibly prone to waking up in my pocket and dialling 911. It did this several hundred times during the five or six months I used it. That's not just embarrassing, it's a real problem that could potentially lead to first responders being dispatched to find me unnecessarily. This constant pocket waking also had to account for some of my frustrations with its limited battery life.

Then there was the array of "Active" software bundled with the phone. Samsung and AT&T both package their own, proprietary software into the phone and don't allow you to delete it. This eats up storage space (6GB of 16GB), ties up processor capacity and just generally bloats what's otherwise a clean, light operating system. In addition to the standard stuff, Samsung added an additional external button to the Active which fired a suite of dedicated apps for fitness tracking, forecasting weather, determining elevation etc. Without exception, all of these programs are better executed by free third party apps. The "altimeter" and "barometer" for instance rely on mobile data to work, so you can't actually use them out in the wilderness, where they'd actually be useful to have. Samsung's own fitness apps are barely able to inaccurately count your steps and include no substantial dietary insights or ability to track your weightlifting in the gym. If you can do better for free in the Play Store, then why burden customers with your shitty software? Save the development cost and give users a pure Android experience.

Then there's the whole ruggedisation thing. In addition to the IP67 waterproofness (the phone can be submerged up to 1 meter for 30 minutes) that comes standard on the regular S5, the Active incorporates some plastic bumpers on its corners.

To any users of iPhones, this probably sounds incredible. You and I have both bricked iPhones due to water ingress and the S5 is largely immune to such failures. You can carry the S5 in an exposed pocket during a rain shower without worrying about it. You can spill a glass of wine on it at dinner, you can drop it in a sink/toilet/bathtub and snatch it out real fast without having to pay Apple several hundred dollars. That's all good, but a rugged phone intended for outdoors use should do better. The IP67 standard is adequate for those scenarios, but not real abuse in the outdoors where a phone may experience anything from being left in a sodden backpack for days on end, to being submerged in whitewater. Any device intended for real outdoors use should be certified to IPX8, plain and simple.

The bumpers, too, work in everyday drops, but can't hope to replicate the total, wraparound protection a good case offers. Outside, I'd like to know that my phone can survive being stepped on, dropped from significant height or just generally impacted with impunity. What did this S5 in was one of those just right falls that saw it land screen-first on a pebble. That's not good enough.

Rugged Phones Are Bullshit, Here's How To Make Them Better

So, I've replaced the S5 Active with the new Moto X and a $US10 plastic case from Amazon. It gives me a pure Android experience without software bloat, doesn't wake constantly in my pocket and is better able to resist damage thanks to the more substantial protection offered by the case. When I need it to be waterproof, I stick it in a $US4 Loksak which adds more substantial waterproofness than that offered by Samsung. For even better protection from water intrusion on an upcoming adventure, I've ordered a $US23 E-Case.

You can better ruggedise your phone for $US14 with a case and a fancy plastic bag than Samsung or any other phone maker can from the factory.

But, that's not to say the idea of a ruggedised phone or one dedicated to active, outdoorsy types is without merit. Here's some features I'd like to see incorporated into one:

  • The ability to leave the phone on, but lock the screen in a manner that won't wake whatsoever, even if you're running, climbing or riding a bicycle and the phone is experiencing significant movement in your pocket.
  • Maximised antenna size and strength for better reception in remote areas. Sometimes, even the ability to get a single text out could be all the difference in the world.
  • An "Outdoors" mode that kills all apps beyond the camera, GPS navigator and similar, as well as ixnaying any signalling from Bluetooth, WiFi or whatever. Sorta like Aeroplane mode, but with GPS still on and battery life maximised by retaining only access to a few, key apps.
  • Backcountry Navigator bundled as standard.
  • If you're gonna ruggedise it, do it better than a $US10 case and a Ziploc bag will manage.
  • Any cheesy bulls**t left on the factory floor.

Is that so much to ask for?



    I haven't had a single one of these issues, I guess it's because I actually actively take care of my phone...

      Please don't downvote people who take responsibility for themselves.

      I have the exact same phone and dropped it the first day (I opened the box weirdly) onto concrete and it much much high than a metre, it also hit perfectly on the corner of the phone where I still have the dent. Didn't break, and I haven't dropped it since. This is like that one kid who gets a PC game that doesn't work with their antiquated system and goes on a tirade on the internet and starts petitions whilst only considering their own perspective.

        I just see the majority of these issues as ones that are easy to avoid with a little bit of care, that's all. I get the bloatware issue, but that's a situation you get when you don't buy a phone outright, if you get one through a network, it always comes with bloatware. However, you can now uninstall bloatware to some degree (but will be reinstalled again if you reformat of course).

        Locking the screen for instance, stops the ability for the phone to dial the emergency number usually.

        But the article itself, has a bit of a nasty slant to it to be honest, a really, bitchy nasty slant to it, especially towards the end, where the author has a bit of an attitude that comes across very negatively.

        In terms of responsiveness, I reformat my phone ever 6 - 8 weeks, having worked extensively in IT, I do this to keep it fairly fresh. It's still working as smoothly as it did on day 1. I have it in a nice case and use a screen protector on it to stop any scratches. I just figure if I'm paying 65 bucks a month for something like that, I may as well do my best to look after it *shrug*.

        Plus this july, when it's paid off, I can keep it and make it my prepaid phone :)

        Thanks for the upvote btw :)

        Last edited 13/12/14 7:23 pm

          To a point I agree... I take very good care of my devices as I hate cases and screen protectors, but accidents happen and when my S2 fell on the concrete path in my back yard, there was no hope. Since I bought my Nexus 5, I have been even more careful but there's still that chance of accidents happening and it would be nice if there was more we could do to ruggedise things without covering them in ugly rubber or plastic.

          But how much can be done to prevent a huge, thin slab of glass from shattering when it hits the ground? As an engineer, I can tell you: not a lot.

          I bought my S4 outright and its still full of Samsung bloatware.

    Step 1, don't make phones out of glass! Bumper and cases only go so far, unless you're getting a Pelican case for it, a decent drop hitting something on an unfortunate angle will kill your screen. A plastic screen sill deform a little, but not shatter, it'll still be useable, safely.

    Sapphire glass

      That is problematic for phones, not only is it extremely costly, but I've read reports that sapphire glass is not ideal for daylight legibility. Also I've had a Sony Xenia Z since February 2012 and it's only now that I'm having intermittent issues with cellular calls 22 months into owning it. My phone has been knocked out of my hand onto tiled floors, has been in the shower, even gets run under a cold tap when it's extremely hot, and it's still a great piece of hardware

        My last phone wasn't waterproof, but survived dropping onto concrete, asphalt, marble, tiles and being thrown at a brick floor with only a single dent to show for it despite having no case. It lasted 40 months before the speaker and microphone gave up (still worked on speakerphone).

        It was also an iPhone 4. Guess I was lucky?

          I had a SGS2 last, before my current SGS4. That thing was the Nokia 3310 of the Galaxy series. I couldn't break the bastard if I TRIED. Dropped it 3 stories once, it dropped down a flight of stairs, I stood on it, my chair rolled over it (no shit). It just would not break. Toughest damn phone I have *ever* owned.

          Of course, the 3310 wasn't truly a phone, it was a lethal projectile I once owned that happened to make calls :)

          When it comes to glass? Yes. My best friend destroyed 4 iPhone 4s and 4ses all from dropping his phone onto concrete when pulling it out of his pocket

    It would be nice to see a smartphone come out with an all-plastic unibody, including the display. The panel could be a flexible AMOLED, and the board/chips/battery could be shrunk enough that the body could flex a few degrees without breaking. Yes, legibility and touch sensitivity would suffer a bit and the specs would be lower, but I imagine there's quite a large market that would sacrifice that for much improved shock resistance.

      I agree. The main reason for using glass above everything else is scratch resistance, but when protection against breaking is more important then plastic would be a better choice.

    OR just buy a real ruggedised phone...

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