Telstra Might Be Killing The T-Box

The partnership between Foxtel and Telstra is only growing stronger. With Foxtel about to release a new high-end iQ set-top box and a cheaper model for mainstream customers, rumours suggest Telstra might be about to discontinue the T-Box, its streaming video and IPTV player.

According to SMH, the T-Box will "not be continued" after the launch of iQ3, Foxtel's premium Internet-enabled set-top box with an improved EPG and the ability to skip back to the start of a show (via streaming video) if you sit down in the middle of it.

A Telstra representative told the Sydney Morning Herald:

On the plans for T-Box, a Telstra spokesman said: "We can't comment on commercial agreements except to say the T-Box is an important part of how we deliver our entertainment offering. We are also always on the lookout for innovative technology to deliver brilliantly connected experiences for our customers. If anything changes we'll let you know."

Given that the T-Box is a huge part of Telstra's Entertainer bundle, and given the fact that there are over 750 thousand T-Box units in Australian homes, and given the fact that Telstra reported 150 per cent growth in Foxtel on T-Box users last year, it would have to be one hell of a deal between Foxtel and Telstra to justify killing the T-Box.

But, if it goes, Foxtel is perfectly placed with its iQ3 and another cheaper set-top box to deliver streaming Internet TV and movies to the legions of Telstra customers and potential customers that already use T-Box or are looking to join up.

Foxtel has a triple play product offering in the works, combining home broadband — leaning on Telstra's network — with home phone and television, on one unified bill and likely with a significant bundled discount to attract new customers. [SMH]

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    I always wondered why the t-box ever existed given that Telstra has a share in Foxtel. Whyt make a product to compete with a product you already own.

    Campbell, I wouldn't say that Foxtel are "perfectly" placed with the iQ3 unless they push it with the same features set into Regional centres, as AFAIK the iQ's don't have the ability to stream Movies and TV. And that is the one thing that the T-Box has going for it, is that it works in Regional Centres.

    Seems unlikely, the t-box has been updated quite a bit recently. They just added the 30 minute rewind feature you get on Foxtel Go and SBS On Demand.

    What a POS product from the start.. Everyone I talked to that had one of these boxes had nothing but problems and complaints about it.

    This was an example of Telsta trying to force something on consumers that was overpriced and underwhelming.

      I have a T-box and rather enjoy it. I rarely use any of the BigPond movie rental and only occasionally watch the Foxtel channels (that were included with my bundle)

      My main use case for this is the PVR/DVR function as when I first got the device I did not have one. secondly it acts as a media streaming service from my laptop. So I can display my pictures and movies on my tv without needed to connect another HDMI cable.

      I will however agree with you about quality control, Whilst I personally never had any problems with the two T-box's I have owned (I gifted one to a friend when I resigned and was given a second) As I am a Telstra dealer I have certainly heard complaints from those devices that have been faulty

    Jesus its about time... the T-Box lasted about a month in our house before we shipped it back to Tesltra... what a piece of shit that thing was. slow. unresponsive, buggy all in all it barely worked (and had outrageously overpriced content)

    Funnily enough, I have a t-box and I have been using it for nearly 4 years without an issue.

    What this article fails to mention (that the SMH one did) is that foxtel is likely to bring out a low end streaming player like a Roku port that will support the foxtel presto service. Telstra have the potential to rebrand that for their own needs.

    Personally, if they kill the T-Box and then cease support for it, I might as well get another internet provider like iinet and get a fetch box instead.

      "and a cheaper model for mainstream customers"...

      "and another cheaper set-top box to deliver streaming Internet TV and movies"...

    What will this mean to existing T-Box owners? Especially those out of contract. Will the service continue or will we need to sign up for an iQ3? Will BigPond movies still be available without a Foxtel subscription?

    This message was sent to Telstra staff yesterday morning at 9am

    Telstra T-Box update
    08:53 AM | 23/09/2014 - There have been some stories in the media over the last few weeks stating that the T-Box and related services are being cancelled.

    That is not correct and the The T-Box will continue to operate and be supported as normal.

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