Vodafone Australia Is Still Losing Customers

Vodafone Australia Is Still Losing Customers

Vodafone’s slow backslide continued yesterday as the company announced that it had lost tens of thousands more customers in the last six months, but the telco’s new CEO Bill Morrow said that the rot is slowly stopping.

Vodafone Hutchison Australia (VHA) shed another 178,000 customers in the first six months of 2012 according to a report to shareholders from Hutchison Telecoms yesterday (Hutchison is a joint owner of VHA).

That takes VHA’s full customer base (combined between the two telcos) down to 6.8 million following the most recent decline, which mostly came out of the telco’s post-paid customer base.

Bill Morrow, VHA’s new CEO told shareholder to sit tight for the telco’s 4G LTE announcements coming later in the year, as well as the results of a review into customer needs.

Vodafone announced its plans to switch on its 4G LTE network next year, but hasn’t yet named where the service will be available first.

Image: Jon Oakley