Telstra's Prices Are Going Up: What You Need To Know

From October 1, Telstra is putting up its prices on many of its phone plans, for both mobile and landline users. Will you be affected and how much more will you pay? We’ve summarised the main shifts below.

Picture by Robert Cianflone/Getty Images

These changes won’t affect everyone. In particular, most of them don’t apply to users on bundle plans (which combine home phone, mobile, internet and pay TV in a single bill). It’s hard to avoid the conclusion that Telstra wants all its consumer customers locked onto long-term bundle contracts well before the National Broadband Network (NBN) becomes widely available.

Landline changes Charges for calls to 13/1300/1345 numbers will go up from 30 cents to 35 cents. Access fees (often referred to as line rental) are going up on several HomeLine plans. (Annoyingly, Telstra is changing the names of most of the plans from October 1, which makes the changes less visible). Charges for local calls on HomeLine Complete, Plus and Advanced plans are going up by 2 cents. 0018 Easy Half Hours, which provided a fixed-rate half hour call to overseas destinations, are being retired. In truth, anyone wanting to make cheap overseas calls will have switched to Skype or another VOIP option years ago. Mobile changes The big shift here is that all mobile plans will shift to per-minute charging. This is already the Telstra approach for new customers, but some of its older plans used 30 second blocks. This could make calls rather more expensive if you happen to be on one of those plans.

Telstra’s own announcement points out some of these plans haven’t seen price changes in nine years. More broadly, we’d note that if you find those prices high, there are lots of other options and competitors. In the landline market, there’s no obvious compelling reason to choose Telstra over anyone else. Its Next G mobile network is highly regarded and faster than its rivals, but there are still plenty of alternatives.

What’s your reaction to the changes? Tell us in the comments. [Telstra]

Republished from Lifehacker Australia



    "The big shift here is that all mobile plans will shift to per-minute charging. This is already the Telstra approach for new customers, but some of its older plans used 30 second blocks. This could make calls rather more expensive if you happen to be on one of those plans."
    This tidbit is worth noting (from the provided link):

    "It’s important to note that you’ll only be impacted by these changes if you go over your mobile plan monthly call allowance."

    So although these changes seem kinda like a dick move, in reality you're not going to be affected by them unless you exceed your cap (and if you are doing that regularly, maybe it's time to consider another plan).

    I'll stick with Telstra for my mobile, as you just can't beat the coverage and speed provided by them. But I might be a little more cautious about my voice call usage moving forward. I use NodeLine for my landline though so that part doesn't affect me one bit.

    Next G alternatives??? Sure... if you want poor reception and slower data speeds

    And what would the alternatives to Telstra's superior coverage and data speeds be? please enlighten me.

      Vodafone clearly! best part is poor reception and frustration is included free of charge! god i hate my vodafone plan...1 MORE MONTH!

        Hang in there

    hmmm...Mobile Network...Optus=Garbage-call drop outs constant, 2G data almost everywhere, plus network congestion even WITH FULL 3G signals indicated on phone so data/internet garbage either way... vodafone? = vodafail!!!(BUT BUT BUT, thank goodness competition did enter our closed markets) Speaking of Vadafail, has anyone even looked at their coverage maps...

    HOWEVER, Telstra is sucking every last penny out of its copper network(Home phones, etc) OR should I say, sucking every last penny out of its customers, AND, I imagine they are doing this while they still can - Bring on the NBN, and realistic prices for fixed line services...imagine GOOGLE FIBRE coming to Australia (The company I mean, not the speeds/services etc, as i know NBN will be comparitive with speeds, etc){ } -

    Aust DESPERATELY needs more competition, more Costco's, so the Woolies/Coles duopoly can stop, etc, etc, etc... we pay insane rates for almost everything....clothes, telecommunications, services....anyone who has lived elsewhere will attest to that fact - AND, back to the article, OPTUS, thank God they came to Australia....Telstra home services for many people are just plainly, outrageously overpriced - actually they are for all people its just some have enough money to not care...but had we not had OPTUS, my monthly bill for mobiles with Telstra would still be the $350-400/per month I used to pay 13 years ago for next to no talk time at all.

    I just cant wait for the technology to deliver Telecommunications advances to the point where the services are cheaper so we could all enjoy unhindered and unlimited communication with each other ( AND )...but for now, more competion in Australia would be nice...if only our market was bigger, so as to attract more companies to come set-up-shop.

    Addition... the reference to this atricle - was merely to hypothesize on a future technology that would potentially not cost billions of dollars to install or upgrade ( i.e, 2G to 3G, 3G to 4G, etc, etc)

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