Who cares if you've never even heard of the ability to run alternative operating systems on your PS3 - you could potentially be in for a small windfall under consumer protection laws.
As the story goes, Iapetus at the NeoGAF forums took the issue up with Amazon (who sold him the PS3), quoting a European consumer protection law that states all products bought must be "fit for the purpose which the consumer requires them and which was made known to the seller at the time of purchase", netting him £84 ($138) in the process. He didn't have to return his PS3, nor be within warranty - certainly worth taking up with your retailer, if you've still got the receipt. Though this particular law will only apply to you if you live in Europe - any idea on similar laws where we live, folks? Firmware update 3.21 could prove to be a very costly affair for Sony and retailers. [NeoGAF via PlayStation University via GamesIndustry via Engadget]