Normally, I’d say that TechCrunch’s Michael Arrington’s public quitting of the iPhone was a shrill, disingenuous ploy for attention and pageviews. It’s Michael Arrington, after all. But you know what? It’s totally legit, and Apple should pay attention.
The reason he’s quitting isn’t because of AT&Ts horrible network, which everyone with an iPhone has been begrudgingly putting up with for two years now. No, it’s the Google Voice debacle.
He really wants to use Google Voice, but in order to do so, he needs the app for it to really work. It’s not just an inconvenience; it’s seriously detracting from how he can use his mobile phone. And with legit GV apps available for both BlackBerry and Android, he doesn’t have to. So he’s terminating his iPhone contract.
And really, power to him. If GV was important to me, I’d do the same. And I’m sure Arrington isn’t the only person furious enough to cancel their iPhone service over this, he’s just one of the most visible. So Apple, pay attention. Because lately your App Store nonsense has crossed from irritating to inexcusable, and that’s just not going to work in the long term. [TechCrunch]