warranty
Phones
DIY Fixes For The Palm Pre’s Unfortunate “Oreo” Effect
9:20AM Dan Nosowitz | The Pre Oreo effect—as in, twisting an Oreo—is definitely an unwanted and unpleasant flaw some have experienced in the Pre’s hardware. Pre Central has a few DIY, probable-warranty-voiding methods to fix the problem. More »
Games
Microsoft Offers Comfort, Warranty Coverage To Xbox E74 Error Victims
9:18PM John Herrman | For dazed, RRoD-weary Xbox users, hearing that there’s one more way that your console might die on you was almost too much to bear. Thankfully, Microsoft has announced that these latest victims are covered, even retroactively. More »
Screens
11:40AM Nick Broughall | Even though Pioneer is breaking up with the plasma TV business, they want you to know that they’ll still be around to look after the kids (in this case, your Kuro panel) at least while the warranty is still valid. Which means at least another five years for LX models or three years for their C series. More »
Pioneer Committed To Your Kuro Plasma Warranty
11:40AM Nick Broughall | Even though Pioneer is breaking up with the plasma TV business, they want you to know that they’ll still be around to look after the kids (in this case, your Kuro panel) at least while the warranty is still valid. Which means at least another five years for LX models or three years for their C series. More »
Games
Microsoft Knew Xbox 360 Was Scratching Discs, Did Nothing
12:30PM Matt Buchanan | Unsealed documents in a lawsuit over an Xbox 360 that repeatedly scratched a dude’s games reveal that Microsoft knew all about the problem, but rejected all three possible solutions prior to the 360’s launch. More »
Gadgets
GreenUmbrella Gives You One Extended Warranty For Almost All Your Gadgets
5:30AM Jason Chen | Green Umbrella has a very interesting service plan: a all-in-one extended warranty plan that covers all your gadgets for three years. You pay US$9.99 a month, and it’ll cover most of your home electronics (TVs, Computers) and appliances (Washers, Dryers, Refrigerators, Microwaves) as long as they come with at least a 90 day warranty if you purchase after you sign up, and 1 year if you purchased before. The downside is that they don’t cover mobile phones, and they don’t cover accidental damage. More »
Press
Tip: Shooting a Malfunctioning Device with a Shotgun Voids the Warranty
8:40AM Adam Frucci | Man, companies are always trying to screw ya. Take warranties, for example. They’ll void them for practically anything these days! Just ask Keith Walendowski of Milwaukee, WI (pictured). All he did was shoot his lawnmower with a sawed-off shotgun, and now the company who makes it says the warranty is voided. What a load of bullpap! More »
Computers
Upgrading Asus Eee PC’s RAM Voids Your Warranty
3:40AM Matt Buchanan | The bulk of Cliff Biffle’s excellent first impressions takes apart the Eee PC’s impressive streak of GPL violations, such as removing code attribution. But for our gear-glued brains, the more relevant issue is the nice yellow “warranty void if seal is broken or removed” sticker chemically bonded over the RAM upgrade slot. Say what? “Yes, you read that right: a computer manufacturer has decided that it voids your warranty to replace a DIMM.” The likely reason is the mini-PCI-express slot hidden under the door, which might be the site of a future SSD upgrade, since plugging something in deactivates the built-in SSD. On the upside, according to Cliff, the warranty-voiding sticker schtick is unenforcable under the 1975 Magnuson-Moss Act. But, forcing them to not enforce that warranty clause would probably take more work than a $US400 laptop’s worth. Either way, it’s a bit shitty on their part. [Cliff Hacks Things] More »
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Plugging Your PS3 Into a Surge Protector Doesn’t Void Your Warranty
9:40AM Jason Chen | A PlayStation forum poster claims that a Sony customer service rep told him his broken PS3’s warranty was voided because he plugged the console into a surge protector and not a wall socket, and that he’d have to pay $150 to fix it. When reached for comment, Sony said this wasn’t the case and that your warranty won’t be voided if you use a power strip. More »
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AppleCare for iPhone Available Now For $69
8:37AM jenneth | The $69 iPhone Apple Care we told you about is now live on Apple’s site. You can order online (free shipping) in order to extend your one year of complimentary iPhone repair service to two years. Telephone support, on the other hand, is still free for two years even without AppleCare. AppleCare is not available for residents of Alabama, Connecticut, Nevada, or Wyoming, so don’t bother ordering it if you live there. [Apple] More »
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