Warranties

Gadgets

Your Post-Christmas Guide To Refunds, Exchanges And Warranties

Flag
1:00PM December 29, 2011 | Angus Kidman

We spend the months leading up to Christmas in a frenzy of shopping, but some of us then spend the days afterwards trying to exchange unwanted gifts or get faulty presents repaired. Know your legal rights before you hit the stores and you’re much more likely to get a good outcome. Lifehacker sums up your entitlements when it comes to refunds, exchanges and warranties. More »


Computing

HP Considers Cats A Warranty-Voiding, Computer-Killing Biological Hazard

12:00AM December 11, 2011 | Sam Biddle

When cat owner Chris sent his HP Elitebook in for repairs, he received a nasty surprise — not only weren’t his repairs covered by his warranty, but his cat was to blame. HP claims the computer was furred to death. More »


Mobile

Nokia Extending Its Limited Warranty To 24 Months, Unless You Buy From Vodafone

Flag
4:11PM March 31, 2011 | Nick Broughall

Nokia phones have always been pretty reliable from a hardware point of view, but the Finnish company has decided to put its money where its mouth is by extending the Manufacturers Limited Warranty from 12 months to 24 months on any Nokia handset purchased from today. Unless you buy your handset from Vodafone that is. More »


Gadgets

Check For (But Don’t Buy) Extended Warranties When Buying Refurbished

5:00AM January 29, 2011 | Whitson Gordon

We aren’t the biggest fans of extended warranties, but tech blog Unplggd shows us that even though you shouldn’t buy one, the fact that they’re offered can tell you whether a refurbished product is worth buying. More »


Mobile

Optus To Offer 24-Month Warranties With Contract Mobiles

Flag
2:30PM January 7, 2011 | Angus Kidman

Just yesterday, we mentioned that new consumer laws meant that items sold on a contract should be covered by a warranty for the life of that contract. Proving the point, the ACCC has negotiated a court-enforceable undertaking with Optus that means phones sold on a 24-month deal will be under warranty for that entire period — even for iPhone owners. More »


Gaming

Extended PSP Protection Plan Includes Accidental Damage Coverage

1:59AM May 4, 2010 | Brian Barrett

Sony’s just announced extended service plans for both PS3 and PSP, including an option that covers you if you “accidentally” crack the screen of your PSP. Or hurl it across the room in frustration. More »


Cameras

The Place Where Cameras Are Reincarnated

1:00AM December 28, 2009 | Brian Lam

Do you believe in gadget heaven? How about reincarnation? The Precision Camera repair facility brings a good part of a million smashed, malfunctioning and dead shooters back to life every year. More »


Geek Out

Apple Denying Support to Smokers?

7:00AM November 22, 2009 | Chris Jacob

The Consumerist is reporting that two Mac users were denied AppleCare coverage because the owners were smokers. Not because the computers were damaged by second-hand smoke, but because of Occupational Safety and Health Administration (OSHA) regulations. More »


Gaming

Microsoft Confirms Improved Xbox 360 Warranty Seal

7:39AM November 7, 2009 | Mark Wilson

Microsoft confirmed that Xbox 360s are receiving an updated tamper-resistant warranty sticker. And that’s pretty much all they’re willing to share on the matter. More »


Gaming

New Xbox 360 Warranty Stickers Better Guarantee Chastity?

1:36AM November 6, 2009 | Mark Wilson

Apparently, Microsoft is slapping a new style of void-if-removed warranty stickers on Xbox 360s that are sent in for repair. Why? With no facts to back us up, we must call upon our favourite pastime: crazy-eyed speculation. More »