AT&T CUSTOMERS CONNECT FASTER WITH NEW 18 MBPS U-VERSE HIGH SPEED INTERNET SERVICE

AT&T Offers More Speed, More Choices With Its Fastest Broadband Service Ever

DALLAS, Nov. 6, 2008 — For millions of consumers with a need for more speed, the broadband choices just got better. AT&T Inc. (NYSE:T) today announced it will launch AT&T U-verseSM High Speed Internet Max 18 on Nov. 9, offering speeds of up to 18 Mbps downstream. Exclusively available for AT&T U-verse TV customers, Max 18 is the fastest high speed Internet package available from the nation’s leading provider of broadband services.

In addition to more speed, U-verse Internet customers have the freedom to enjoy their broadband connection in more places — all at no extra cost. All U-verse Internet customers receive access to the nation’s largest Wi-Fi network with free connectivity at more than 17,000 AT&T Wi-FiSM hot spots. Wireless home networking is also included.

“With our new Max 18 service, customers get another way to stay connected faster,” said Ralph de la Vega, chief executive officer of AT&T Mobility and Consumer Markets. “AT&T U-verse High Speed Internet offers fast speeds, at home and on the go with free Wi-Fi, and as part of an integrated quad-play bundle. Max 18 is another way we’re using our U-verse network to provide customers with more choices and innovative services.”

AT&T U-verse High Speed Internet Max 18 will be available to eligible residential customers for $65 a month as part of a bundle with AT&T U-verse TV. Professional installation is included for new U-verse TV customers, and eligible existing U-verse Internet customers can upgrade their package at any time without additional installation costs or appointments.

The introduction of Max 18 arrives at the perfect time for consumers who are going online for their holiday shopping, purchasing home services to accompany new electronics gifts and planning holiday travel.

AT&T’s Internet Protocol (IP)-based network provides customers who bundle U-verse services with advanced, integrated capabilities. For example, U-verse TV and Internet customers have the ability to program their digital video recorder (DVR) while away from home using a PC or wireless device; personalise AT&T U-bar to display customised weather, sports and stock information on their U-verse TV screen; and browse their online photos on a personal U-verse TV channel. AT&T U-verse TV ranked “Highest in Customer Satisfaction in the North Central, South, and West Regions,” according to the J.D. Power and Associates 2008 Residential Television Service Provider Satisfaction StudySM.

AT&T is the nation’s largest provider of broadband service, with 14.8 million broadband lines in service as of the third quarter of 2008. AT&T U-verse services are available to millions of homes across 15 states.

For additional information on AT&T U-verse — or to find out if it’s available in your area — visit http://uverse.att.com or call 800-ATT-2020.

[AT&T]

Since AT&T is going to have in-store kiosks and drones for the U-Verse setup, it actually lends more credence to the rumour that Walmart will be peddling the iPhone 3G next month. High-speed internet, IPTV and the iPhone—at Walmart, the last store it’s cool to beat your child in? It boggles the mind. [TMCnet via DSL Reports]

In order to provide a consistently high-quality video service, AT&T Uverse High Speed Internet throughput speeds may be temporarily reduced when a customer is using other U-verse services in a manner that requires high bandwidth. This could occur more often with higher speed Internet access products. It may be necessary, for some AT&T High Speed Internet users, for AT&T to set a maximum downstream speed on a customer line to enhance the reliability and consistency of performance.

There’s a bunch of other changes in the updated terms of service that you should read too if you’re an AT&T customer, like regarding the settling of disputes. There are some clauses about not distributing copyrighted content, but I don’t know if those are new, I’m still checking on that. Either way, it’s another step toward crappier internet for all, and it’s not like you’re going to get anything out of it, either. [AT&T]

FiOS, as you might know, is Verizon’s fibre optic television service (which is now officially invading all of NYC). It’s not full-fledged IPTV yet (since it’s not delivered entirely as data packets, as I learned a few weeks ago), but Verizon is implementing a lot of the same feature set that IPTV makes available.

Version 1.5 was mostly about meeting regulatory specifications, so they’re just now popping in the big features. The onscreen interactivity feature set is a lot like what cable and IPTV are doing–a pop-up will offer bonus or expanded content like clips or info–and it’ll debut with a bunch of NBC Olympics interactive content, which will be the Verizon framework’s first major test. Essentially any network can dump content into Verizon’s framework, and voila, interactive content ahoy.

FiOS TV 1.6 also adds in RSS feeds from content partners, providing live info like traffic, weather and horoscopes (apparently their test groups really wanted them). Unfortunately, right now, you can’t add in your own feeds (like Giz) but the framework is there to do it in the future. Currently, weather and traffic are the ones you’ll actually check out. One weird quirk is that you have to pause whatever you’re watching before you start reading feeds–you can’t pause TV while you’re reading.

Starting with 1.6, you’ll be able to stream two HD streams to multiple rooms in the house, even with the current boxes–Verizon’s goal is to have feature parity across all hardware. But one of the more awesome, though subtle, features is the ability to pause a channel, swap to another one, pause it, then go back–so you could juggle two football games or Heroes and football, whatever. They’ve also added in filters, so you can have the menu show you just your HD channels, just family channels or just movies, to cut down on the amount of crap you have to scroll through. A fully personalised setup like AT&T showed off is probably a version or two away, though. Scheduling recording by web and phone is in the works too, though it’ll start out as a premium feature set and trickle down.

What Verizon is doing that’s somewhat unique is a hidden form of social networking. There’s a new section called “What’s Hot on FiOS.” It tells you the top five most popular shows in your area at that second, live. So if you don’t know what to watch, you can just check out what everyone else is. This works for On Demand stuff too.

And now for the future stuff (which is actually built into the 1.6 update, but it’s hidden, so if you hacked your box….): Integrated web video, of course. YouTube, Veoh, Break and Blip.TV for now. It’s sectioned off in the menu, so people don’t expect to be blown by awesome vid quality, I’m told. The setup actually uses your PC as a proxy, so you actually have to have it turned on to watch web video. But you can also stream pretty much any video, any codec flavor on the fly, from your PC to your TV. The search engine isn’t that great yet, and typing is annoying, but it’s nice to see this stuff integrated and easily pushed to your TV. If trials all go well, you’ll see this stuff on boxes as early as spring 2009. If not, well, things get murkier.

The fact that most of this stuff will be in people’s houses by the end of this year does seem to put FiOS ahead in the feature war, even though Time Warner actually has a bunch of its suped-up tru2way boxes in the wild. Either way, it proves that TV as we know it is going to change, at least a little bit, by letting in stuff from outside the garden, no matter who your provider is.

AU: This is very US-centric, but it’s still an interesting read for anybody interested in what the future might hold…