It’s not exactly news that mobile phone plans can be confusing. I certainly find it frustrating setting up a new mobile phone contract (part of the reason I’m now a pre-paid customer, although that’s not without its annoyances), but do the big three Aussie telcos really deliberately set out to bamboozle us?
The ACMA has published and is starting to publicise Optus’ undertaking in regards to its telemarketing activities, some of which were a bit on the annoying side. I can say that personally; the letter the ACMA sent me after a complaint is after the jump.
