Top Stories
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Turn Your Android Phone Into A Gaming Powerhouse
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The Optus 4G TD-LTE Trial: Everything You Need To Know
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This Golf GTi Concept Is Flat-Out Mad
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Best Streaming Radio: Bestmodo Showdown
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Meet The Teen Whose Invention Could Charge Your Phone In Seconds
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iOS Game Narrated By Shaun Micallef Made By Oz Bureau Of Statistics
Regulars
Samsung’s Series 8 SSDs Are Designed For Your Parents
Now that all of our computers are much faster thanks to solid-state storage, it’s probably time to start thinking selflessly and gear up those around us so that they can enjoy fast boot speeds, too. But being the IT guy for your family sucks, right? Thankfully, Samsung understands, and has released a new parent-proof SSD kit.
Are Kids Today Feigning IT Ignorance?
Kids today! According to a press release from iiNet, these little upstarts are feigning ignorance when it comes to technology matters so they don’t end up with the unpaid title of resident IT support person.
How Can I Make Sure My New PC Isn’t A Dud?
I just bought a new computer and, seeing as hardware failure rates are pretty high these days, I want to make sure it isn’t going to suddenly die on me in the middle of an important project. Is there anything I can do to ensure it isn’t a dud? Sincerely, Paranoid Computer Buyer
Ever Used Twitter Or Facebook For Help With Your Mobile?
I ask because Telstra has just started 24/7 Twitter support and finally launched Facebook customer service, too. We can be hard on the telcos (usually rightfully so) but this is good to see. Still, I’d like to hear about your experience.
Australians Are ‘Technically Backward And Drink Constantly’
That’s the delightful view of the ‘culture instructor’ at an Indian IT call centre group. A Mother Jones reporter recently went behind the scenes, and discovered that apparently, “the average Australian’s mobile would be no better than, say, a Nokia 3110 classic.”
Carol Brady Creates The Worst Ever Tech Support Job
If you thought your IT job was filled with annoying questions, try working for Florence Henderson’s new FloH Club. It’s a telephone-based tech support service for old people.
Verizon’s Tech Support Repertoire Includes Punching You In The Face
This according to a young gentleman in New York City, who says that a Verizon support guy sent to fix his phone ended up fixing his face, with fists. In corporate speak, I believe that’s called “thinking outside the box.”
Want To Call Up Internode? Check Their Wait Times First
Waiting on hold when you need tech support, want to make a complaint or just need to pay a bill is the bane of humanity. That’s why Internode’s new beta service, that lets you check the average wait time for their support lines online is like manna from heaven for Internode customers.
