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Now that all of our computers are much faster thanks to solid-state storage, it’s probably time to start thinking selflessly and gear up those around us so that they can enjoy fast boot speeds, too. But being the IT guy for your family sucks, right? Thankfully, Samsung understands, and has released a new parent-proof SSD kit.
Kids today! According to a press release from iiNet, these little upstarts are feigning ignorance when it comes to technology matters so they don’t end up with the unpaid title of resident IT support person.
I just bought a new computer and, seeing as hardware failure rates are pretty high these days, I want to make sure it isn’t going to suddenly die on me in the middle of an important project. Is there anything I can do to ensure it isn’t a dud? Sincerely, Paranoid Computer Buyer
I ask because Telstra has just started 24/7 Twitter support and finally launched Facebook customer service, too. We can be hard on the telcos (usually rightfully so) but this is good to see. Still, I’d like to hear about your experience.
That’s the delightful view of the ‘culture instructor’ at an Indian IT call centre group. A Mother Jones reporter recently went behind the scenes, and discovered that apparently, “the average Australian’s mobile would be no better than, say, a Nokia 3110 classic.”
If you thought your IT job was filled with annoying questions, try working for Florence Henderson’s new FloH Club. It’s a telephone-based tech support service for old people.
This according to a young gentleman in New York City, who says that a Verizon support guy sent to fix his phone ended up fixing his face, with fists. In corporate speak, I believe that’s called “thinking outside the box.”