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Husband Blames iPhone For Smutty Pic Debacle, Fate of Marriage Hangs on Apple Support Discussion

Posted by Sean Fallon at 2:30 AM on November 20, 2008

A Jersey woman has called out to Apple support forum users for a little help with a problem she is having. Apparently, she borrowed her husband's iPhone and found a raunchy pic of him attached to an email sent to another woman's address. The husband admits to taking the picture, but claims that the email attachment was a glitch. In fact, he said that the folks at his local Apple Genius Bar informed him that "photos sometimes automatically attach themselves to an e-mail address and appear in the sent folder, even though no e-mail was ever sent." The wife has asked support forum users whether or not this could be true and adds that the future of her marriage rests on the answer.


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Networks

Netgear Launches GearHead Home Network Support Service, Has Geek Squad and Firedog in Their Crosshairs

Posted by Adrian Covert at 6:40 AM on November 19, 2008

Netgear is launching their new GearHead service, which provides support and assistance in setting up any of your home networking gear—whether it's made by Netgear or not. The brand independent service is a service in the same vein as Best Buy's Geek Squad, except it's focused soley on home networking (and they probably won't steal your porn). It's available 24/7, and comes in two different pricing plans: An annual subscription that offer's unlimited support, or a one-off, pay-per-incident service.

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Online

Comcast Support is Watching You Complain On Your Blog RIGHT NOW

Posted by John Mahoney at 11:40 PM on July 25, 2008

When Brandon Dilbeck wrote about how shitty his Comcast service was on his no-traffic Blogspot blog, he didn't think anyone was watching. But this guy was. And when he received an email from Comcast support that directly addressed his specific problem shortly after his post went up, he understandably got a little freaked out.


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Computers

Surprise! Psystar Tech Support Gets Off To a Shaky Start

Posted by Jason Chen at 3:50 AM on May 3, 2008

One of our seven reasons for not buying a Psystar computer right now was their untested tech support. Well, one of our readers tested it, and turns out they should have studied a little more.


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Computers

Asus Eee and 2Wire Don't Mix?

Posted by Jason Chen at 2:12 AM on May 3, 2008

Everyone seems to love the EeePC's tiny body, but their US tech support seems kind of lousy. Giz US reader John purchased one, but couldn't get it to work with his 2Wire router. When calling Asus support, he found out that the Eee doesn't work with the brand.

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Online

John Mayer Gets Apple Reply after Bug Report Jibba-Jabba

Posted by Jesus Diaz at 3:40 AM on April 2, 2008

It looks like writing "John Mayer here" really works to get Apple's attention when you report a problem. According to Steve Jobs' fab guitarist, they got back to him directly only four days after he sent the bug report ramblings:


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Games

Official Nintendo Fix for Malfunctioning Wiimotes: Smack It

Posted by Adam Frucci at 4:20 AM on January 1, 2008

Everyone knows that when all else fails, smacking a malfunctioning device might just solve the problem. It works with TVs, it works with computers, and it works with just about anything. Well, sometimes. But would you expect that to be an official solution to malfunctioning gadgets? Because it's exactly what Nintendo support is telling people to do to wonky wiimotes.

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Linksys Seizes Misprinted Hotline Number, Puts An End To Sexy Party

Posted by Wilson Rothman at 7:29 AM on December 4, 2007

Linksys_Manual_2.jpgRemember that misprinted Linksys tech-support number that led callers to a phone-sex hotline? Well, Cisco-Linksys has flexed its muscles, scooping up the number and reprogramming it with good old-fashioned helpful info. No more sexy time for you, unless of course you listen to our previously recorded version of the message. Linksys customers who want to bypass all shenanigans can call the usual US tech-support line: 800-326-7114. [Linksys]

Random Stuff

Linksys Tech Support and Phone Sex Hotline

Posted by Wilson Rothman at 9:33 AM on November 29, 2007

I hit Circuit City with my mum on Black Friday to pick up the greatest and cheapest router ever, the Linksys WRH54G, costing a slim Andrew Jackson after the mail-in rebate. As far as I could tell, there was only a single flaw with the thing: the toll-free technical support number in the manual wasn't that at all, but a promotional line for a "stimulating conversation" service. Hear it for yourself in the call video above, and check out the manual after the jump.

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Gizmo: For Dads who need professional help

Australian Post Posted by Seamus Byrne at 9:22 AM on August 27, 2007

new_gizmobile2.jpg

Here's a gift idea to break the monotony of socks, ties, and hankies this Fathers' Day, and it might give a hint to your family that there are professionals now available to do all that shitty family tech support you/we/all geeks are tired of having to do.

If you haven't heard of Gizmo, it's like the Geek Squad thing in America. Like tradies for your home computers and gadgetry - but unlike a tradesman they'll come exactly when you book them to come. They sent us word on some ideas for what they could do for your Dad this Fathers' Day. They're getting creative with how you can use their services, so we thought we'd share:

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