Computing

JooJoo’s Refunds Smell Awfully Fishy

After the lawsuits and delays, this reader’s experience – asking for a refund – truly puts JooJoo’s reputation on the line. It feels written by a Nigerian scammer, rather than customer support. Here’s their whole email exchange. You’ll be the judge.


January 15, 2010
Mobile

Google Cuts Nexus One Upgrade Price, Refunds Early Adopters

Angry T-Mobile customers have complained about the exorbitant $US379 upgrade price for the Nexus One, and Google just responded by lowering that price by $US100. Plus, they’re sending out refunds to the poor souls who paid the higher price.


June 22, 2009
Mobile

Apple Issue $US30 ITunes Credit For IPhone 3GS/AT&T Activation Snafu

Following iPhone 3GS/AT&T activation delays that were in some cases 48 hours long, Apple has allegedly responded with a $US30 “We’re sorry” gift that will be good at the iTunes Store on Monday.


August 16, 2008
Online

Netflix Up and Running Again: Offering 15% Credit to Customers

The longest service disruption in Netflix history has apparently been resolved, with normal service resuming today. The company will compensate affected customers by adding a 15% credit automatically to their next bill. [Physorg]