Refunds

Gadgets

Your Post-Christmas Guide To Refunds, Exchanges And Warranties

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1:00PM December 29, 2011 | Angus Kidman

We spend the months leading up to Christmas in a frenzy of shopping, but some of us then spend the days afterwards trying to exchange unwanted gifts or get faulty presents repaired. Know your legal rights before you hit the stores and you’re much more likely to get a good outcome. Lifehacker sums up your entitlements when it comes to refunds, exchanges and warranties. More »


Computing

How HP Tried To Sue Itself Over TouchPad Refunds

8:02AM September 2, 2011 | Brian Barrett

The latest bit in the increasingly amusing Laurel and Hardy routine that is the HP TouchPad: HP just tried to sue itself for offering HP TouchPad refunds. No, seriously. This is a thing that happened. More »


Computing

Harvey Norman Offers TouchPad Buyers Refunds

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5:40PM August 19, 2011 | Danny Allen and Brian Barrett

HP has officially killed webOS. Offed it with two dinky sentences in a dinky little press release. It’s sad, sure. And now the handful of customers who forked out $500/$600 for a hunk of now-scrap metal called the TouchPad can get a refund from Harvey Norman. More »


Software

Is Apple Refunding Users For Final Cut Pro X?

4:10AM June 29, 2011 | Casey Chan

Final Cut Pro X, a re-imagination of how video editing should be, or a botched release beyond any usable recognition, has certainly incensed its share of professional video editors. According to EOSHD, Apple may be refunding copies to placate them. More »


Software

MobileMe Subscribers Getting Pre-iCloud Refunds From Apple

1:02AM June 7, 2011 | Sam Biddle

If your $119 a year MobileMe account just automatically renewed, Apple’s handing you back the dough – indicating that today’s iCloud bonanza will likely include a drop in price for floating in the MobileMe cloud. Or maybe it’ll be free! More »


Gadgets

Amazon Kindle Leather Cover Snafu Leads To Full Refunds

9:00AM December 20, 2010 | Jack Loftus

Kudos to Amazon for jumping out ahead of a potential Kindle cover PR disaster. Refunds for everyone! More »


Verizon Will Refund $US90m To Overcharged Data Users

10:10AM October 4, 2010 | Jack Loftus

US carrier Verizon Wireless, writing to us this evening, has officially confirmed it will notify 15 million customers with word that they will soon receive compensation for more than $US90 million in “mistaken past data charges”. More »


Apple Begins Processing Refunds For iPhone 4 Bumpers

5:41AM July 23, 2010 | Rosa Golijan

Looks like Apple has begun processing refunds for iPhone 4 bumpers ordered through Apple.com, as it said it would do as part of the response to the iPhone 4 antenna problems. [MacRumors]


Gaming

PS3 Owners May Get Cash Back After OtherOS Uninstall

9:20PM April 9, 2010 | Kat Hannaford

Who cares if you’ve never even heard of the ability to run alternative operating systems on your PS3 – you could potentially be in for a small windfall under consumer protection laws. More »


Computing

JooJoo’s Refunds Smell Awfully Fishy

3:19AM March 17, 2010 | Jesus Diaz

After the lawsuits and delays, this reader’s experience – asking for a refund – truly puts JooJoo’s reputation on the line. It feels written by a Nigerian scammer, rather than customer support. Here’s their whole email exchange. You’ll be the judge. More »