The latest iMac was released 16 weeks ago. Since then, it’s been plagued with problems, most notably flickering and/or yellow screens. Today, the saga comes to an end because Apple has acknowledged the issues and offered their support.
Many of you have asked about this week’s iMac Update. I have not forgotten; I’m just still collecting fresh data since the production freeze and subsequent restart. Expect a big update with reliable information early next week. (And tip submissions@gizmodo.com!)
The iMac’s notorious flickering problem has been solved through a firmware update. And after a few weeks’ hiatus, Apple has continued shipping 27-inch iMacs. This may be it.
Still think that the widespread iMac problems don’t exist? After we reported Apple giving UK customers 15 per cent refund bonuses with 27-inch iMac returns, we’ve heard from quite a few readers that Apple is doing the same thing in the US. UPDATED.
In this week’s iMac update, we talk to an Apple authorised Service Provider/Reseller from the UK. And what does he tell us? Apple is so short on 27-inch displays that they’re paying customers 15 per cent to simply return faulty iMacs.
Apple has already put a three-week delay on all of its 27-inch iMac shipments because of the manifold issues with its display. Now Hardmac is reporting they’ve stopped all assembly lines until a fix is found.
While Apple released the iPad this week, we scored their internal work order admitting the iMac’s yellow screen problem, and one of our readers may have figured out how to fix it.
The latest iMac has been shipping for over two months, yet Apple is still mailing out broken iMacs. The catch? Even Steve Jobs himself cannot fix iMacs wrought with yellow, flickering screens.
By now, we’re all painfully familiar with my repeated, personal problems with new, yellow-tinged iMacs – but luckily, our readers have taken the cause beyond one man’s whining. Today is the first of (hopefully not too many) weekly iMac updates.
