According to MacRumors, Apple is looking to make some minor changes to their Genius Bar. The focus will be on an active queue management, employee multitasking and performing more overnight repairs.
No matter how kind and understanding some customer service representatives can be about whatever issues you bring to them, in the end their companies limit what they may do to help. A reader’s troubles reminded us of just that.
An “irate” AT&T customer went into an AT&T store and shot one of the employees. The employee is in surgery now, but the suspect was shot by an off-duty police officer who was already at the scene.
Start pricing up HTC’s Desire or Incredible, Nexus One owners, as Google has put down its hammer and announced “we are no longer investigating further engineering improvements”. You’re stuck with those bugs for good.
I’m pretty sure BSMT GARBAGECAN is not where this package was intended to be delivered. But hey, UPS delivered it, and that’s all that counts, I guess.
