Tagged With broadband

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TPG currently stands as the second largest internet service provider (ISP) in Australia, and is a force to be reckoned with in the telecommunications industry. Its rapid growth is mainly attributed to strategic acquisitions it has made in recent years. One of those acquisitions was iiNet, an ISP that boasted high customer satisfaction and respect in the community.

A year after TPG bought iiNet, the situation looks bleak for the ISP that was once the darling of the telco industry. Most recently, iiNet's Sydney office was shut down, most of its staff made redundant. We spoke to one former iiNet employee to get the insider story on the aftermath of the TPG acquisition. We also spoke with iiNet, to get its side of the story.

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Foxtel has just launched itself head-first into the 21st century. The long-time cable subscription telly business has started offering its triple-play broadband, TV and home phone bundle packages to customers covered by the fibre to the premises portion of the country's national broadband network, and will let any customers on its ADSL plans transition to the NBN without having to re-jig their contracts. But it's pricy.

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The Australian Communications Consumer Action Network (ACCAN) says that information about broadband speeds isn't being communicated to consumers in a clear and upfront way.

ACCAN's submission to the ACCC's consultation on broadband speed highlights that information provided to consumers about broadband speeds is often confusing and can also be misleading as claimed speeds frequently don't match reality.

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Has a grinning olympian convinced you to upgrade to the NBN? Or maybe you've hooked up to "super fast high speed" internet. But do you most people actually know what they are buying when they sign up to an internet service provider deal?

We need to be provided with better information about broadband speeds, the Australian Competition and Consumer Commission says, amid concerns about the current state of advertising claims.

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How does your ISP stack up against the rest in the Netflix stakes? Well, we could descend into fact-absent bickering or, you know, just check out Netflix's own stats for Australia's top service providers. It even has recent data and if you're a Telstra customer, don't expect to win any of these debates in the near future.

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With just over a month to go before Australia's federal election, you're going to be hearing a lot from every side on the economy, negative gearing, health and the environment. But anyone who reads Gizmodo is going to have be listening for answers to Australia's most pressing tech questions — and ACCAN has identified the five most pressing issues prioritised by tech-minded Aussies.

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In December last year, Internode switched from a tiered plan structure to a single option for its naked broadband offering — 1000GB for $69.99. While a massive shift from Internode's modus operandi, it syncs with quasi-owner iiNet's plans, so no real surprises there. However, current Internode users looking to change their plans, it does come with a caveat — all content is metered.

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It's a heart-wrenching moment when your web browser reports that it's no longer connected to the internet. But there's no reason to panic: We've distilled the troubleshooting process into five easy steps. Keep this list close by in case your internet suddenly breaks (or pass it on to friends and family the next time they call on your assistance).

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Last year the FCC had the US rejoicing when it upped the minimum requirements for broadband from 4Mbps to 25Mbps. It meant that many internet service providers could no longer classify their service as broadband. So while it didn't instantly improve speeds, it did shame ISPs and cost them in the tax breaks and grants that come with this classification.

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British broadband provider TalkTalk has admitted that all of its 4 million customers' names, addresses, dates of birth, email addresses, phone numbers and bank details may have stolen by hackers.

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Living in the US as I do, I pay Time Warner Cable every month for broadband that works 70 percent of the time. Just for fun, I recently upgraded to the company's best, fastest service — 300 Mbps — and guess what. After weeks of speed tests, I can confidently say that I don't get those speeds. Ever.