apology

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Apple Admits MobileMe Snags, Gives Free 30-Day Extension

11:34PM Kit Eaton | Apple’s MobileMe service hit so many snags during its launch period that Apple have just issued an email apology to members. Saying “The transition from .Mac to MobileMe was a lot rockier than we had hoped,” Apple’s apologising with a 30-day membership extension for free to anyone who was a .Mac member with an active account as of July 9, 2008 and new MobileMe members who created accounts on or before July 15, 7:00 PM PDT. Details can be found on the Apple support page here. The email also apologises for the controversy over the speediness of “push” services, and says that Apple’s not using the term until it really is “near-instant on PCs and Macs, too.” More »
Music

Microsoft Valentine’s Day Zune Delayed; Sorry Seems to be the Hardest Word

2:55AM Haroon Malik | Those chaps at Microsoft promised a special edition Zune 80 for Valentine’s Day, but the units have struck a delay and will not reach their destinations on time. That surely blows, but if your sweet was due to receive a Cupid red Zune 80, fret not. Microsoft is doing the right thing—they’re refunding the cash, and shipping the Zunes for free regardless. Jump for the note they sent out to the lucky/unlucky customers.