acma

1300 And 1800 Calls Will Soon Be (Almost) Free From Australian Mobiles

Well, this seems overdue. While some mobile providers have long offered free calls to 13, 1300 and 1800 numbers, in their plans, many others haven’t. Regulator the Australian Communication and Media Authority (ACMA) had originally planned to introduce legislation in January 2015 making fee-free calls compulsory, but now the major telcos have agreed to make at least some of those calls free ahead of that deadline.


ACMA Busts Dodo For Not Sending Data Usage Alerts

So here’s a concrete example of how data charges are still a problem: the Australian Communications and Media Authority (ACMA) has issued a formal warning to frequently-troubled provider Dodo for failing to send data usage alerts to its customers.


Microsoft Phone Scammer Fined $45,000 For Holding Users' PCs Hostage

A con man targeting unsuspecting Windows users and holding their computers hostage online has been fined and given a suspended jail sentence in Britain. The scammer’s outsourced Indian telemarketing workers called random phone numbers, convinced people their PCs were virus-laden and charged for antivirus software that Microsoft offers for free.


Telstra Caught Overcharging $30 Million For Global Roaming

Global roaming is already expensive, but Telstra overcharged people by how much?!


The Problem With Australian Telcos

Anyone who has ever had a mobile phone service in this country — be it pre- or post-paid — has a bad experience to share. Bill shock, bad service, crappy coverage: we’ve seen it all. But there’s one overarching problem that is more significant than all of those combined: the idea of “the average customer”.


Global Operation Sees Infamous 'Microsoft' Scammers Finally Taken Down [Updated]

An international operation four years in the making between Australian, North American and Canadian authorities has taken down one of the world’s largest — and coincidentally most annoying — fraud groups: the infamous phone scammers posing as Microsoft tech support employees. Here’s how it all went down.


New Zealand Roaming Rorts To Continue

Australia and New Zealand often boast of their close relationship, but if you use a mobile phone from Australia in New Zealand or vice versa, you’ll pay the same ludicrous roaming charges that apply to countries on the other side of the world. A joint government investigation which began back in May 2010 has finally issued a draft report, but all we’re going to get from it is a direction to make pricing clearer. Fat lot of help that is.


Australia Has 18.7 Million Televisions

New research from the Australian Communications and Media Authority (ACMA) has found that 99 per cent of Australian households own a television, meaning there’s still one per cent of you that don’t have one. What gives?


ACMA Gives Green Light To 3D Olympics

Looks like Channel 9′s mooted 3D Olympics channel will be happening — but not across the entire nation. The Australian Communications and Media Authority has given approval for Channel 9 to broadcast the Olympics in 3D in Adelaide, Brisbane, the Gold Coast, Melbourne, Perth and Sydney.


Australian 4G Frequencies Explained [Updated]

1800MHz? 2100MHz? 700MHz? What frequencies are Australian 4G networks on right now, and what does the future hold? Here’s what you need to know.