Accc

Mobile

ACCC Launches iPhone App For Product Recalls

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11:30AM October 30, 2011 | Logan Booker

I was under the impression that product recalls were a rare thing. Turns out this isn’t the case — all you have to do is peruse the ACCC Recalls Australia iPhone app, launched recently by everyone’s favourite consumer watchdog, to see there’s quite a number of recalls in the wild. More »


Entertainment

Sony Australia Recalling BRAVIA TVs

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9:00AM October 13, 2011 | Alex Kidman

Bought a Bravia TV between July 1, 2007, and December 31, 2008? You might want to check whether it’s still safe to use; Sony’s issued a safety recall on models sold in Australia in that time period due to fire risk. More »


News

Will The ACCC Block Windows 8′s Secure Boot?

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12:10PM September 30, 2011 | Alex Kidman

Windows 8′s secure boot feature might be good news for big enterprises that want to lock down their data. But If you’re keen on Linux or other alternative operating systems — not so good. But will the ACCC step in and disable secure boot? More »


Online

Optus’ Supersonic $5.26 Million Fine Over Broadband Ads

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2:45PM July 7, 2011 | Danny Allen

This is the consumer watchdog’s biggest fine yet, and cheers to that. Seriously, is misleading customers standard practice at Optus? They’ve already been spanked over cap plans and the misuse of “unlimited”, and now they’ve been taken to task over those “Supersonic” and “Think Bigger” Ads. More »


Online

Consumer Watchdog Warns ISPs On NBN Speed Claims

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1:30PM July 4, 2011 | Danny Allen

The ACCC is concerned that by being connected to the NBN in a similar fashion, ISPs may get sneaky on speeds (who’d have thunk it?). So the commission says it will take action against providers breaking its key principle: “Headline claims must represent attainable speeds”. More »


Computing

Ask LH: Do Warranty Laws Mean AppleCare Is Irrelevant?

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1:00PM May 26, 2011 | Angus Kidman

Dear Lifehacker, In the light of the new consumer laws introduced earlier this year, I’m wondering if we should question whether we should be paying to extend the limited warranty of one year on new Apple computers? Apple likes to promote the extended three-year AppleCare warranty as a logical extension of the 12 months “limited warranty” that it already offers, but I’m wondering if that falls within the law. More »


Cars

Mobility Scooters Are A Danger To Your Health

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4:15PM March 24, 2011 | Nick Broughall

A new study by the ACCC has confirmed what many able-bodied pedestrians have long suspected: Mobility scooters are dangerous! More »


Online

Australians Much More Cautious Of Spams And Scams Coming Through The Portal Last Year

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9:54AM March 8, 2011 | Nick Broughall

We were so excited yesterday by the discovery that it’s Australian Bacon Week that we forgot to notice that it’s also National Consumer Fraud Week. The ACCC has released some stats to coincide with Fraud Week which shows that consumers are starting to wise up to the scammers. More »


Mobile

Optus To Offer 24-Month Warranties With Contract Mobiles

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2:30PM January 7, 2011 | Angus Kidman

Just yesterday, we mentioned that new consumer laws meant that items sold on a contract should be covered by a warranty for the life of that contract. Proving the point, the ACCC has negotiated a court-enforceable undertaking with Optus that means phones sold on a 24-month deal will be under warranty for that entire period — even for iPhone owners. More »


Mobile

Bieber Bait Phone Provider Busted Bigtime

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1:51PM October 21, 2010 | Angus Kidman

When someone wants to take legal action against a company promoting any product involving teen pop snot Justin Bieber, we are so there. And if that company has also potentially besmirched the good name of Space Invaders, we’ll bring our own thermos to court. Incredibly, this train of events has actually begun to transpire. More »