Lock Out Bug Forces Apple To Yank iOS 9.3 Update On Older Devices

It's not every day you get locked out of your phone or tablet, but for Apple users still cruising along on less-than-new gadgets, the latest iOS update, 9.3, pretty much removed the "not" from that statement.

Apple decided to yank the update for older model devices, specifically the iPhone 5s and 4th gen iPads (and older), according to News.

Turns out 9.3 was locking users out of their devices, which understandably makes it difficult to enjoy any of the update's new features.

Updating some iOS devices (iPhone 5s and earlier and iPad Air and earlier) to iOS 9.3 can require entering the Apple ID and password used to set up the device in order to complete the software update.

Fortunately, Apple hasn't left affected users out to dry and provides guidance on its support site. It basically involves doing a log in / log out dance with your Apple / iCloud account, but looks straightforward enough.

[News.com.au]

Image: Still via jeremiahjw


Comments

    People not remembering their Apple ID passwords is considered a bug now?

      Being locked out until you enter your Apple ID and password after an update is a bug, yes.

        But that literally isn't a problem if you aren't stupid enough to forget that information. Seriously, who doesn't know their Apple ID password?

          Seriously, who doesn't know their Apple ID password?

          Er... me. I don't have a clue what mine is. It's nothing to do with stupidity - like all my passwords, my Apple ID password a long, randomly generated, complex password stored in my password manager. Once I get past the initial setup after an update, it is easy enough to copy and paste it from my password manager. Typing it in manually is a pain and prone to errors.

    Actually getting annoyed at the Apple updating process and the nag ads to update now, remind me later, update overnight. Go away, I know theres an update let me do it when I want.
    Anyways 9.3 wont update 'no connection to the internet' and yet can browse etc etc. so theres a bug there too.
    IOS is getting to be bloatware methinks

    The update broke bluetooth on my 6s.

      My dog died after the update, I blame Apple for everything. Android for me for now on.

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