Telstra Is Restoring Service After A Massive Mobile Network Outage [Updated]

Telstra has confimred a mass outage in its 3G and 4G network is affecting customers nationwide.

TK Kurikawa /

Update: Telstra has said that it is now restoring service to customers, after finding the issue and resolving it.

Customers in Melbourne began reporting an inability to make calls, receive texts or access the internet around 12pm today. The outage continued on to Sydney, followed by multiple areas across the country.

iTnews sources revealed that “a network core switch restart resulted in significant congestion across the mobile network”.

“We are aware of an issue currently affecting mobile voice and data nationally,” Telstra said in a statement. “We are working to resolve the issue as quickly as possible and thank customers for their patience.”

Telstra has suggested that customers using 4G data that have voice over LTE enabled have a better chance of being able to utilise the network.

Telstra has been contacted by Gizmodo for further comment, and we’ll update as details come to light.

[Business Insider]

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