Netflix Australia Has Been Double-Billing Customers

Check your bank statements: the Netflix billing system has gone sideways and started charging customers two, three and even eight times in some instances.

Netflix’s billing system went on a pre-authorisation spree over the weekend and billed customer accounts multiple times over a 48-hour period.

The system is only meant to bill customers once per month for the service they subscribe to.

Customers with debit accounts were especially affected, given that the Netflix system was extracting cash out of the accounts rather than just hitting traditional credit card accounts.

Customers have been going nuts on Twitter:

Netflix Australia and New Zealand apologised for the billing issues today, and said that the charges would be reversed in coming days:

Were you overcharged for your Netflix?


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